Introduction
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Overview
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of an exciting, fast-paced industry. You’ll work with a diverse team driven by enthusiasm for helping people enjoy more fun. The company cares about your career growth and will support your development.
Initial salary placement depends on relevant knowledge, skills, and experience. Base salary is part of a comprehensive Total Rewards package, including wellness programs supporting financial, physical, and mental health. Benefits such as day-one medical coverage, 401(k) matching, and bonuses vary by position. Paid time off accrues with employment length.
Click
HERE to learn how we empower team members to grow and thrive.
Responsibilities
- Create a fun environment
- Be a gracious host to guests and coworkers
- Promote positive community influence and participate in company events
- Provide security at assigned areas: maintain visibility, handle issues, watch for hazards, assist medical staff
- Patrol parking lots
- Escort monetary transfers and provide security for cash and credit
- Manage customer boarding/disembarking: control crowds, direct traffic, check IDs and prohibited items
- Assist customers with directions, transportation, and car troubles
- Assist disabled patrons as needed
- Support table and slot drops, observe counts, and secure drop boxes
- Monitor entries/exits of count rooms and maintain logs
- Serve as dispatcher and assign officers
- Record monitor activities
- Write incident reports and testify in court if needed
- Perform strenuous physical activities occasionally
- Maintain appearance and grooming standards
- Adhere to attendance, safety, and company policies
- Keep work areas clean and hazard-free
- Perform all duties responsibly and as directed
Requirements
- Outgoing, energetic, and enthusiastic attitude
- Enjoy hosting and engaging with guests
- Comfortable initiating conversations and creating a fun environment
- Must be at least 21 years old
- High school diploma or G.E.D.; six months related experience preferred
- Physically capable of pushing, pulling, lifting up to 25 lbs, and performing various physical tasks in confined spaces