Security Officer Full Time Rotating NCB

Tenet Healthcare; San Antonio (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Security Officer 1 to ensure a safe environment for employees and visitors. The role involves monitoring facilities, responding to incidents, and providing exceptional customer service. Candidates should have a high school diploma and experience in security or customer service, with various certifications required for the position.

Qualifications

• High school graduate or GED required.
• Two to three years in a security role or strong customer service experience.
• Ability to obtain state license/certifications.

Responsibilities

• Monitor and patrol facilities to maintain safety.
• Respond to emergencies and assist with disruptive incidents.
• Provide exceptional customer service to staff and visitors.

Skills

Customer Service

Communication

Situational Awareness

Education

High school graduate or GED

Job description

POSITION SUMMARY

Security Officer 1 (Unarmed Security) plays a vital role in maintaining a safe and secure environment for employees, patients, physicians, students, vendors, and visitors by monitoring and patrolling facilities. Officers provide exceptional customer service while assisting with disruptive incidents, emergency services, personal protection, and traffic/parking control. Other related duties may be assigned.

Qualifications

MINIMUM EDUCATION

High school graduate or GED required, or an equivalent combination of education and experience.

MINIMUM EXPERIENCE

Two to three years in a security role, law enforcement, or military background, or at least three years of strong customer service experience with the ability and willingness to learn security practices.

REQUIRED CERTIFICATIONS/LICENSURE

• Ability to obtain and maintain appropriate state license/certifications.
• Non-Violent Crisis Intervention (NVCI) within 60 days of employment or transfer.
• Valid state driver’s license.
• Level II Noncommissioned Security Officer certification within 60 days of hire.

PREFERRED CERTIFICATIONS/LICENSURE

Texas Security Officer Commission Level III.

OTHER POSITION REQUIREMENTS

• Ability to perform continuous physical activities, such as climbing stairs, standing, walking, and emergency rescues; may require an annual physical.
• Wearing personal protective equipment as required.
• Ability to pass pre-employment and annual background checks.
• Effective written and oral communication skills, including report writing.
• Interpersonal skills to interact professionally with all personnel and the public.
• Ability to use initiative and independent judgment.
• Capability to prepare written reports and provide quality customer service.
• Calm and efficient handling of common and crisis situations, employing situational awareness to protect life, property, information, and reputation.
• Respond promptly to events and incidents following system policies.
• Provide exceptional customer service to staff, patients, visitors, and physicians.
• Respond to emergencies, disturbances, and medical incidents, including restraining agitated patients as per policies.
• Complete incident documentation accurately.
• Maintain knowledge of security orders and regulatory requirements.
• Control pedestrian and vehicle traffic during volume surges or events.
• Enforce access control policies and parking regulations.
• Provide safety escorts and assistance.
• Patrol facilities to prevent unauthorized activities.
• Report violations and respond to alarm signals or suspicious activities.
• Other duties as assigned.

#LI-GF2

Tenet complies with laws regarding mandatory vaccination. If offered this position and required to be vaccinated, proof of full vaccination or an exemption must be provided before starting. Exemptions require regular testing as per law.