Security Officer Full Time Reception Incident Coordinator

Allied Universal; Atlanta (GA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal, North America’s leading security and facility services company, is hiring a Security Officer Full Time Reception Incident Coordinator in Atlanta, GA. You will serve and safeguard clients across healthcare settings, manage front desk access, monitor activity, and respond to security concerns with professionalism.

This role emphasizes customer service, accurate logging, and adherence to emergency procedures.

Qualifications

• Minimum of 2 years of security-related experience.
• Age 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background check will be conducted in accordance with laws.
• Drug screen required where permitted.
• Licensing/driver's license as applicable.

Responsibilities

• Provide professional customer service to patients, visitors, staff, and vendors.
• Manage front desk access by greeting visitors, verifying identifications and authorization, issuing visitor credentials, and directing individuals to appropriate areas.
• Monitor entry activity, communications, and access-control systems; report unusual activity, policy concerns, and security-related incidents.
• Respond to incidents, medical emergencies, and critical situations calmly, following emergency procedures.
• Maintain accurate visitor logs, incident documentation, and other records while protecting confidentiality.

Skills

Customer service

Access control

Incident response

Security experience

Education

High school diploma or equivalent

Tools

Access-control systems

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Reception Incident Coordinator in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Door Security Professional in a healthcare location, you will serve as a welcoming, highly visible presence while supporting a professional environment for patients, visitors, and staff. You will manage access, monitor activity, respond to security-related concerns, and provide exceptional customer service and communication. Join Allied Universal, where an agile, reliable, innovative team puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $14.27 / Hour

Job Schedule:

• Wed: 10:00 PM - 06:00 AM
• Thur: 10:00 PM - 06:00 AM
• Fri: 10:00 PM - 06:00 AM
• Sun: 06:00 AM - 02:00 PM

What You'll Do:

• Provide professional customer service to patients, visitors, staff, and vendors while following site-specific procedures and security-related protocols at a healthcare location.
• Manage front desk access by greeting visitors, verifying identification and authorization, issuing visitor credentials, and directing individuals to appropriate areas.
• Monitor entry activity, communications, and available access-control systems; report unusual activity, policy concerns, and security-related incidents to appropriate personnel.
• Respond to incidents, medical emergencies, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Maintain accurate visitor logs, incident documentation, and other required records while protecting confidential information.

Minimum Requirements:

• Possess at least 2 years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.