Security Officer Full Time Lobby Concierge

Alliedbarton Security Services; Wilmington (DE); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Perks Program

Job summary

Allied Universal is seeking a Security Officer Full Time Lobby Concierge in Wilmington, DE. You will greet visitors, manage access control, monitor entry activity, and provide exceptional customer service at the front desk in a dynamic, collaborative environment.

Role focuses on deterrence of security incidents through clear communication and strict adherence to site protocols, with a commitment to safety and professionalism across shifts.

Qualifications

• High school diploma or equivalent.
• Background check and drug screen required.
• License requirements may apply per state.
• 18+ for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide exceptional front desk customer service by greeting visitors and directing guests in a professional manner.
• Follow site-specific access-control procedures by verifying visitor authorization and issuing temporary credentials as needed.
• Monitor entry areas and cameras, report unusual activity to site contacts and leadership.
• Respond calmly to incidents, alarms, and emergencies following site policies and procedures.
• Maintain accurate logs of incidents, visitor activity, and deliveries.

Skills

Customer service

Access control

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Lobby Concierge in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional in a technology, media, and telecommunications location, you will greet visitors, manage access control and badge procedures, monitor entry activity, and provide exceptional customer service. You will serve as a welcoming, highly visible presence while helping to deter security-related incidents through clear communication and attention to site protocols. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity come first.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide exceptional customer service at the front desk by greeting visitors, answering questions, and directing guests, members, staff, and vendors in a professional manner.
• Follow site-specific access-control procedures by verifying visitor authorization, maintaining visitor logs, and issuing temporary credentials as required.
• Monitor entry areas, communications systems, and available cameras for security-related concerns, and report unusual activity to appropriate site contacts and/or Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner in accordance with site-specific policies and emergency response procedures.
• Maintain accurate records of incidents, visitor activity, deliveries, and other security-related events while providing a welcoming presence at the location.

Minimum Requirements:

• Customer service experience is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.