Security Officer Full Time Information Desk

Allied Universal; Austin (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Full Time Information Desk in Austin, TX. You will greet patients and visitors, monitor access, and maintain a welcoming front desk environment while following site-specific procedures and safety policies.

The role emphasizes professional customer service, incident response, and clear communication in a healthcare setting. Schedule aligns with daytime shifts on weekdays, with full-time benefits and a focus on safety and service.

Qualifications

• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Subject to a background investigation.
• Drug screen required where permitted by law.
• Driver’s license required for driving positions only.

Responsibilities

• Provide courteous customer service to patients, visitors, and staff at a healthcare front desk.
• Monitor access, verify visitor credentials, and direct individuals to appropriate departments.
• Assist with visitor registration, maintain logs, and communicate information to site personnel.
• Respond to incidents and security-related concerns in a calm, professional manner.
• Observe front desk activity and report unusual or security-related concerns.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Information Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will greet patients, visitors, and staff while providing exceptional customer service and clear communication. You will help maintain an orderly, welcoming environment by monitoring access, documenting activity, and responding to security-related concerns. Join Allied Universal, where a caring culture, teamwork, integrity, agility, reliability, and innovation put people first.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon08:00 AM - 05:00 PMTue08:00 AM - 05:00 PMWed08:00 AM - 05:00 PMThur08:00 AM - 05:00 PMFri08:00 AM - 05:00 PM

What You'll Do:

• Provide courteous customer service to patients, visitors, and/or staff at a healthcare front desk while carrying out site-specific procedures and security-related policies.
• Monitor access to the location, verify visitor credentials as required, and direct individuals to appropriate departments or waiting areas.
• Assist with visitor registration, maintain accurate logs and documentation, and communicate relevant information to site personnel.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Observe front desk activity and report unusual, suspicious, or security-related concerns to appropriate personnel.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.