Security Officer Full Time Dispatch Operations

Alliedbarton Security Services; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Allied Universal is seeking a Security Officer for Dispatch Operations in Chicago, IL. You will coordinate security communications, monitor access, respond to calls, and support onsite teams at a commercial real estate location. The role emphasizes customer service and reliable shift execution.

The position is full-time with a schedule that includes nights and weekends. A background check and drug screening are required, and a High School diploma is necessary.

Qualifications

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation and drug screening.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and building personnel by carrying out site-specific procedures and access protocols.
• Monitor communications systems, receive calls for service, document incidents, and dispatch appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner and inform contacts and responders as needed.
• Maintain accurate activity logs, dispatch records, and incident reports.
• Monitor alarms, cameras, and access notifications and escalate security concerns per procedures.

Skills

Customer service

Access control

Computer literacy

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Dispatch Operations in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will coordinate security-related communications, monitor access activity, respond to calls for service, and support timely information sharing with onsite teams. You will provide outstanding customer service while helping to maintain an organized, welcoming environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve others.

Position Type: Full Time

Pay Rate: $19.75 / Hour

Job Schedule:

DayTimeWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and building personnel by carrying out site-specific procedures, access protocols, and emergency response activities at a commercial real estate location.


• Monitor communications systems, receive calls for service, document incidents, and dispatch appropriate personnel in accordance with site procedures.


• Respond to incidents and critical situations in a calm, problem-solving manner, communicating timely information to appropriate contacts and emergency responders as needed.


• Maintain accurate activity logs, dispatch records, incident reports, and other required documentation.


• Monitor building-related alarms, cameras, and access control notifications, escalating security-related concerns according to established procedures.

Minimum Requirements:

• Customer service experience is preferred.


• Access control and badge experience is preferred.


• Comfortable using a computer or tablet is preferred.


• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.


• Possess a high school diploma or equivalent.


• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.


• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.


• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.


• Career Growth: Get paid training and access to career growth opportunities.


• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.


• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.