Security Officer Full Time Alarm Panel Response

Allied Universal; Winston-Salem (NC); On-site; USD 17,000 - 24,000; Full time

Job summary

Allied Universal, Winston-Salem, NC, is seeking a Security Officer Full Time Alarm Panel Response to safeguard clients across education and healthcare settings. In this role you will monitor alarm panels, perform patrols, and maintain a visible presence to deter incidents while delivering exceptional service.

You will join a collaborative team and contribute to a culture that puts people first, with duties including access control, incident reporting, and responding to emergencies.

Qualifications

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to patients, visitors, staff, and students per site policies.
• Respond calmly to incidents, medical emergencies, and critical situations.
• Conduct regular unarmed patrols across facilities and parking areas.
• Monitor access points and report unusual activity or policy violations.
• Prepare accurate incident reports and communicate with clients and leadership.

Skills

Alarm panel experience

Customer service experience

Access control experience

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Alarm Panel Response in Winston-Salem, NC, you will serve and safeguard clients in a range of industries such as Education, and more. As an Unarmed Patrol Officer in an educational healthcare setting, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, respond to security-related concerns, and support access control and alarm panel activities. You will provide exceptional customer service and clear communication while working collaboratively with staff, visitors, and teammates. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $15.00 / Hour

Job Schedule:

DayTimeMon07:00 AM - 05:00 PMTue07:00 AM - 05:00 PMWed07:00 AM - 05:00 PMThur07:00 AM - 05:00 PM

What You'll Do:

• Provide customer service to patients, visitors, staff, and/or students by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, medical emergencies, and critical situations in a calm, problem-solving manner while communicating with appropriate site personnel and/or first responders.
• Conduct regular and random unarmed patrols throughout healthcare and education-related facilities, parking areas, building perimeters, and other assigned locations.
• Monitor access points and report unusual activity, hazards, or policy violations to appropriate personnel in accordance with site procedures.
• Prepare accurate incident reports and maintain professional communication with clients, visitors, and Allied Universal leadership.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.