Security Officer, Full-time

Senator John Heinz History Center; Pittsburgh (Allegheny County); On-site; USD 17,000 - 24,000; Full time

Job summary

Senator John Heinz History Center is seeking a Full-time Security Officer in Pittsburgh, PA. The role involves monitoring security systems, assisting with risk management, and ensuring a safe, welcoming environment for visitors and staff.

Responsibilities include responding to incidents, coordinating with staff, and maintaining knowledge of exhibits and emergency procedures. Evening and weekend work may be required; high school education or equivalent is required with 2 years of security

Qualifications

• High school education or equivalent required.
• 2 years security experience preferred.

Responsibilities

• Observe and operate security systems and monitors.
• Assist with risk management by locating, correcting and reporting threats.
• Maintain knowledge of History Center exhibits, programs, and emergency protocols.
• Provide outstanding customer service and ensure safety during events and after-hours.

Education

High school education

Job description

Job DetailsLevel: EntryJob Location: Senator John Heinz History Center - Pittsburgh, PA 15222Position Type: Full TimeEducation Level: High SchoolSalary Range: $15.00 - $15.00 HourlyTravel Percentage: NoneJob Shift: Day

The Senator John Heinz History Center is a Smithsonian-affiliated Museum and a first-day Pittsburgh attraction that presents compelling stories from American history with a Western Pennsylvania connection, all in an interactive and engaging environment for visitors of all ages. The largest history museum in Pennsylvania, the AAM-accredited History Center attracts large and diverse audiences to its 370,000-square-foot facility in Pittsburgh’s historic Strip District that includes six floors of long-term and changing exhibition space along with spectacular spaces for unique events.

The History Center’s family of museums includes the Western Pennsylvania Sports Museum, a dynamic museum-within-a-museum; the Fort Pitt Museum in Point State Park; and Meadowcroft Rockshelter & Historic Village, a National Historic Landmark located in Avella, Washington County, Pa. The History Center also leads a partnership of more than 125 regional historical societies, museums, and organizations dedicated to preserving local history – the History Center Affiliates Program.

A popular destination for families and visitors to our region, the History Center attracts more than 250,000 visitors annually and reaches millions through virtual programs and digital outreach. The History Center was recently recognized as America’s #1 History Museum by USA TODAY and “Pittsburgh’s Best Museum” by Pittsburgh Magazine.

Job Posting

The Senator John Heinz History Center, the largest history museum in Pennsylvania dedicated to history and an affiliate of the Smithsonian Institution, is seeking a Full-time Security Officer. Security Officers must be friendly yet firm and responsive to the needs of all customers. The Officer may be questioned by the public on a number of topics regarding the History Center – directions within, amenities, exhibit components, and facilities. The officer observes and operates security systems as well as assists with overall risk management – locating, correcting and/or reporting threats of all kinds to the organization. The position demands that the officer maintain a working knowledge of the History Center exhibits, programs, and emergency response protocols while providing extraordinary customer service /interactions. Since the Officer at times be the only person in the building, a high degree of attentiveness and pro-activity will be necessary. This is a full-time, hourly position reporting to the Chief of Security.

Why Work at the History Center?

• Rewarding, mission-driven work that makes an impact in the community
• Smithsonian-affiliated Museum located in Pittsburgh’s vibrant and historic Strip District
• Voted the #1 history museum in the nation by USA TODAY
• Voted Best Museum in Pittsburgh by Pittsburgh Magazine
• Highly professional, collegial staff and dedicated volunteers
• Located in Pittsburgh, one of America’s “most livable” cities
• Dynamic workplace in Pittsburgh’s historic Strip District
• Full benefits package, including medical, dental, and vision insurance
• Flexible Spending Account (FSA) options
• 403(B) retirement plans with employer match
• Paid time off (vacation, personal, and sick days)
• Paid Parental Leave
• Nine (9) paid holidays
• Company paid life insurance / LTD
• Wellness and Employee Assistance Program
• Discounts in the Museum Shop and Café
• Public transportation and parking options nearby

Qualifications

While this is primarily a daylight position, you may be asked to work evenings for special events. Must be available to work weekends and holidays. High school education or equivalent required with 2 years security experience preferred, but we are willing to train the right individual. This position requires extreme attentiveness with the security monitors, alarms, and execution of security procedures ensuring the safety of the patrons during late evening event rentals, evening/night staff, facilities, and other facility contents. This position can be, at times, moderately physically demanding. It also requires the ability to be both a multi-team player as well as function independently with a lot of self-motivation.