Security - Officer (Full Time)

Bally's; Kansas City (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and growing casino-entertainment company where your role is crucial in maintaining a safe and welcoming environment for all guests. As a security team member, you will ensure the safety of customers and team members while assisting with the smooth operation of the casino. This position offers an opportunity to work in a fast-paced environment with a focus on customer service and incident management. With competitive salaries, comprehensive health coverage, and a supportive team culture, this is a fantastic opportunity to grow your career in the gaming industry. If you are passionate about providing excellent service and ensuring safety, we want to hear from you!

Benefits

Competitive Salary with annual performance reviews

Comprehensive health coverage plan

401(K)/ Company Match

Access to Perks and Childcare discounts

Qualifications

• One year of security experience preferred.
• Ability to work any assigned shift including late nights and weekends.

Responsibilities

• Maintain a safe environment for customers and team members.
• Monitor access to restricted areas and respond to incidents.

Skills

Customer Service

Incident Management

Communication

Report Writing

Education

High School Diploma or Equivalent

Tools

Hand-held Two-way Radio

Flashlight

Telephone

Job description

Why Bally's?

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

• Maintain a safe and secure environment for all customers, team members, and company assets.

Responsibilities:

• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
• Assist in transporting money, chips, tokens, and markers.
• Control access to restricted areas.
• Respond promptly and appropriately to customer and team member incidents and accidents.
• Monitor customer and team member passage in and out of the casino.
• Check for and report safety hazards.
• Keep work area in a clean and orderly manner.
• Ensure the safety and security of all customers and team members.
• Comply with all policies and procedures established by Missouri Gaming Commission, Bally’s Kansas City, and departmental management.
• Other duties as assigned or any reasonable request from any member of management.

Qualifications:

• One year experience in security is preferred.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
• Read, write, and understand simple instructions.
• Communicate appropriately with all casino customers, casino departments, and fellow team members.
• Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.
• Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
• Use of hand-held two-way radio, flashlight, and telephone.
• Ability to write clear and concise reports using correct grammar and punctuation.
• Knowledge of internal controls and Innkeeper Laws.
• Knowledge of applicable OSHA regulations.

What’s in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access to Perks and Childcare discounts

Target Salary Range: $16.00

Preferred Qualifications:

• Surveillance or Patrol Experience
• Incident Management
• Reporting
• Customer Service