Security Officer - FT - PM Shift

Reunion Resort & Golf Club; Kissimmee (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Security Officer to join their team in Kissimmee, Florida. This full-time position involves ensuring the safety and security of guests and property while delivering exceptional customer service. You'll engage in various security functions, including patrolling, incident reporting, and maintaining logs. The ideal candidate will possess strong communication skills and a keen attention to detail, ensuring a safe and welcoming environment for all. Join a vibrant team committed to excellence in hospitality and security, and enjoy comprehensive benefits and a supportive work culture.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K with Employer Match

Paid Time Off

Employee Discounts

Qualifications

• Must have strong verbal and written communication skills.
• Security experience of at least 1 year is preferred.
• Must have or be able to obtain a Class D Security License.

Responsibilities

• Provide exceptional customer service while verifying identification of guests.
• Conduct physical inspections of the property and respond to calls for service.
• Maintain an accurate log of all gate access and any items in the Officer's care.

Skills

Customer Service

Attention to Detail

Verbal Communication

Written Communication

Time Management

Security Experience

Multi-tasking

Education

High School Diploma

Tools

Patrol Verification System

Job description

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Reunion Resort and Golf Club allows you to experience a Florida lifestyle like no other. Reunion Resort offers an endless array of features to explore including, three signature golf courses, a 5-acre water park with a lazy river, pickleball and tennis courts, 7 food and beverage outlets, bocce ball, mini golf, and fitness centers. The core of hospitality means serving others with genuine care; and we ensure that genuine care starts with each other.

Our passion is to serve! We lead the industry in service excellence with the firm belief that an environment of growth generates better business outcomes. We foster open communication and innovation as the cornerstone of our workplace while implementation cross-utilization, career growth, and on-the-job training as part of our business model for the best results possible.

Our Mission is to empower team members in delivering genuine, personal service providing a home away from home experience for resort guests and members alike.

Our Vision is to be Florida’s leading resort destination for exclusive golf, unique amenities and lifestyle experiences.

Reunion Resort and Golf Club offers comprehensive medical, dental, and vision insurance at 30 days of employment, 401K with employer match, PTO after 6 months of employment (FT employees), employee discounts and much more!

Job Title: Security Officer

Pay: $17.00ph

Location: Kissimmee, FL

FLSA Status: Non-Exempt

Only candidates that meet the below qualifications will be considered

Job Responsibilities

• Keep up-to-date knowledge of resort events, dining options, outlet hours, etc.
• Provide exceptional customer service while verifying identification of all guests, members, and visitors entering property
• Perform a wide range of security functions including, but not limited to, patrolling, incident reports, responding to calls, assisting guests, members, and employees, etc.
• Adhere to Reunion Resort and Golf Club company procedures and policies
• Partner with HR for incident reports, investigations, etc.
• Inquire verbally and visually of any personnel requesting access to the property to validate their authorized entry into the property. Officers are to verify identification of a resident, guest or visitor if they do not know them by face and name.
• Inspect the safety, cleanliness and preparedness of the assignment (Gatehouse, Patrol Vehicle or Security Office) prior to accepting the post from the Officer you are relieving. Each shift change will complete a facility or vehicle inspection report and turn it in to the Site Manager.
• Each post and patrol will maintain a pass down log to report critical information concerning that post or patrol. Security Officers will record and review all printed pass-on materials, emails or faxes, etc. into a pass down log. This log is mandatory for all post and is intended to insure Officer’s awareness of activities that may impact operations or the security of the property.
• Maintain an accurate and complete log of all gate access and any items placed in the Officer’s care, such as, mail, packages, keys, etc.
• Conduct visual and physical surveys of unoccupied residents and construction sites documenting the patrols using the patrol verification system.
• Respond to calls for service as requested.
• Conduct physical inspection of the property, facility and building and patrol the roadways of the property. Document the patrols using the patrol log and patrol verification system.
• Assist with providing traffic and safety enforcement of vehicles driving on property
• Completing any other task/duties assigned
• Position requires flexibility in scheduling including AM/PM shifts, weekends, and holidays
• Must have attention to detail, strong ability to multi-task, and time-management skills
• Security experience of at least 1 year is preferred. Large luxury resort/hotel experience is a plus
• Must have strong verbal and written communication skills
• Must have strong computer skills
• Must be able to sit, stand, run, and walk for long periods of time. Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc.
• Must have or be able to obtain a Class D Security License within 30 days of employment
• Must be 18 years of age or older
• Valid DL is required
• Exposure to various types of Florida weather conditions including: sunshine, heat, and rain.
• Must be able to lift, push, carry, and pull at least 50lbs.
  
  

Reunion Resort is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to [e-mail].

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitality

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