Security Officer - FT - AM Shift

Reunion Resort; Kissimmee (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Security Officer to join their team. In this role, you will ensure the safety and security of guests and property while providing exceptional customer service. You will be responsible for patrolling the premises, verifying guest identifications, and responding to calls for assistance. This dynamic position requires flexibility in scheduling and the ability to work in various weather conditions. Join a vibrant team that values growth and communication, and be part of an environment where your contributions truly matter.

Qualifications

• 1+ year of security experience preferred, especially in luxury resorts.
• Must obtain Class D Security License within 30 days of employment.

Responsibilities

• Provide exceptional customer service while verifying guest identifications.
• Conduct patrols, respond to calls, and maintain safety logs.
• Inspect property and assist with traffic and safety enforcement.

Skills

Attention to Detail

Multi-tasking

Time Management

Verbal Communication

Written Communication

Computer Skills

Physical Fitness

Education

High School Diploma or Equivalent

Tools

Patrol Verification System

Job description

Job Details

Job Location: 7593 GATHERING DRIVE - KISSIMMEE, FL

Position Type: Full Time

Salary Range: $17.00 Hourly

Description

Reunion Resort and Golf Club allows you to experience a Florida lifestyle like no other. Reunion Resort offers an endless array of features to explore including, three signature golf courses, a 5-acre water park with a lazy river, pickleball and tennis courts, 7 food and beverage outlets, bocce ball, mini golf, and fitness centers. The core of hospitality means serving others with genuine care; and we ensure that genuine care starts with each other.

Our passion is to serve! We lead the industry in service excellence with the firm belief that an environment of growth generates better business outcomes. We foster open communication and innovation as the cornerstone of our workplace while implementation cross-utilization, career growth, and on-the-job training as part of our business model for the best results possible.

Job Title: Security Officer

Pay: $17.00ph

Location: Kissimmee, FL

FLSA Status: Non-Exempt

Only candidates that meet the below qualifications will be considered.

Job Responsibilities

• Keep up-to-date knowledge of resort events, dining options, outlet hours, etc.
• Provide exceptional customer service while verifying identification of all guests, members, and visitors entering property.
• Perform a wide range of security functions including, but not limited to, patrolling, incident reports, responding to calls, assisting guests, members, and employees, etc.
• Adhere to Reunion Resort and Golf Club company procedures and policies.
• Partner with HR for incident reports, investigations, etc.
• Inquire verbally and visually of any personnel requesting access to the property to validate their authorized entry into the property.
• Inspect the safety, cleanliness, and preparedness of the assignment (Gatehouse, Patrol Vehicle or Security Office) prior to accepting the post from the Officer you are relieving.
• Each post and patrol will maintain a pass down log to report critical information concerning that post or patrol.
• Maintain an accurate and complete log of all gate access and any items placed in the Officer’s care, such as, mail, packages, keys, etc.
• Conduct visual and physical surveys of unoccupied residents and construction sites documenting the patrols using the patrol verification system.
• Respond to calls for service as requested.
• Conduct physical inspection of the property, facility, and building and patrol the roadways of the property.
• Assist with providing traffic and safety enforcement of vehicles driving on property.
• Completing any other task/duties assigned.

Qualifications

• Position requires flexibility in scheduling including AM/PM shifts, weekends, and holidays.
• Must have attention to detail, strong ability to multi-task, and time-management skills.
• Security experience of at least 1 year is preferred. Large luxury resort/hotel experience is a plus.
• Must have strong verbal and written communication skills.
• Must have strong computer skills.
• Must be able to sit, stand, run, and walk for long periods of time. Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc.
• Must have or be able to obtain a Class D Security License within 30 days of employment.
• Must be 18 years of age or older.
• Valid DL is required.
• Exposure to various types of Florida weather conditions including: sunshine, heat, and rain.
• Must be able to lift, push, carry, and pull at least 50lbs.