Security Officer - Front Office Concierge

Allied Universal; Phoenix (AZ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Smart Tools program

Career growth opportunities

Retirement and health benefits

Job summary

All Allied Universal is seeking a Security Officer - Front Office Concierge in Phoenix, AZ. You will serve as a welcoming front-desk presence, manage access control and visitor interactions, and support safety through vigilant monitoring and documentation.

The role demands strong customer service and the ability to respond to incidents professionally, with the potential for varied night shifts and a focus on security best practices in a professional office setting.

Qualifications

• At least two years of security-related experience is required.
• High school diploma or equivalent is required.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site-specific security procedures and emergency response activities when appropriate.
• Greeting and directing visitors, answering calls, and providing information per site procedures as a front-desk presence.
• Monitor access by verifying visitor credentials, maintaining visitor records, and issuing or collecting access credentials as directed.
• Respond to incidents and critical situations calmly, notifying colleagues and documenting events per procedures.

Skills

Security experience

Customer service

Access control

Alarm panel

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Office Concierge in Phoenix, AZ, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional, you will be a welcoming presence at a professional office location, managing access control, badges, visitor interactions, and alarm-panel activity. You will help maintain a secure environment through attentive customer service, clear communication, and accurate documentation. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $22.40 / Hour

Job Schedule:

• Mon 11:00 PM - 07:00 AM
• Tue 11:00 PM - 07:00 AM
• Fri 11:00 PM - 07:00 AM
• Sat 11:00 PM - 07:00 AM
• Sun 11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and employees by carrying out site-specific security-related procedures, policies, and emergency response activities when appropriate.
• Serve as a professional front-desk presence by greeting and directing visitors, answering incoming calls, and providing general information in accordance with site procedures.
• Monitor access to the location by verifying visitor credentials, maintaining visitor records, and issuing or collecting access credentials as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying appropriate personnel and documenting events according to established procedures.

Minimum Requirements:

• At least two years of security-related experience is required.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.