Security Officer - Front Desk - Patrol

Allied Universal; Detroit (MI); On-site; Full time

Job summary

A leading security company is looking for a dedicated Security Officer to join their team in Detroit. This role involves greeting visitors, monitoring access control, and providing excellent customer service at the front desk. Ideal candidates will possess strong communication skills, customer service experience, and a high school diploma or equivalent. Join a dynamic workplace offering competitive benefits and career development opportunities!

Benefits

Health insurance and 401k plans

Ongoing paid training programs

Employee discounts

Flexible scheduling

Qualifications

• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• Experience in customer service preferred.
• Background investigation and drug screen required.

Responsibilities

• Monitor access to location and verify identification.
• Provide customer service and carry out site-specific policies.
• Respond to incidents and communicate with staff regarding security concerns.

Skills

Customer Service

Access Control

Communication

Education

High School Diploma or Equivalent

Tools

Computer

Tablet

Job description

Overview

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

Job Description

As a Security Officer - Front Desk - Patrol in Detroit, MI, you will serve and safeguard clients in a range of industries.

As a Front Desk Security Officer, you will be stationed at the main entrance, greeting visitors and assisting with access control. Your presence helps to deter security-related incidents and supports a welcoming environment. You will monitor entry and exit activity, verify credentials, and provide clear communication to guests and staff. This role emphasizes customer service and professionalism, reflecting our values of teamwork, integrity, and putting people first. You will also utilize computer or tablet systems as part of your daily responsibilities at this location.

Position Type: Full Time

Pay Rate: $17.65 / Hour

Job Schedule:

DayTimeThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

Responsibilities:

• Provide customer service to clients and visitors by carrying out security procedures, site-specific policies, and, when appropriate, emergency response activities at the front desk.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Monitor access to the location, verifying identification and credentials as required.
• Assist with visitor management, including logging guests and issuing visitor badges.
• Communicate with staff and management regarding security-related incidents or concerns observed at the front desk.
• Support efforts to help deter unauthorized access or suspicious activity in the immediate area.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more...

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1385018