Security Officer - Front Desk - Overnight Shift

Allied Universal; Plymouth (MI); On-site; Full time

Job summary

Allied Universal is seeking a Full-Time Security Officer for the Front Desk in Plymouth, MI. This role includes safeguarding clients, providing exceptional customer service, and monitoring access points in a manufacturing environment. Benefits include health coverage, flexible scheduling, and career growth opportunities.

Benefits

Medical, dental, and vision coverage

Life insurance

Retirement plans

Employee assistance programs

Company discounts

Qualifications

• At least 6 months of security-related experience required.
• Proof of high school diploma or GED required.
• Customer service experience preferred.

Responsibilities

• Greet and assist employees, visitors, and contractors at the front desk.
• Monitor access by verifying identifications and credentials.
• Respond to incidents and critical situations calmly.

Skills

Customer service

Attention to detail

Reliability

Education

High school diploma or GED

Tools

Computer

Tablet

Job description

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Front Desk - Overnight Shift in Plymouth, MI, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial and more .

As a Front Desk Security Officer in a manufacturing and industrial location, you will be the first point of contact for visitors and employees, providing exceptional customer service and communication. Your role involves monitoring entry points, managing visitor access, and responding to security-related incidents as they arise. You will help to deter unwanted activity by maintaining a professional presence and utilizing technology such as computers or tablets. Join a team that values agility, reliability, and innovation, where your contributions support a caring culture and integrity-driven environment.

Position Type: Full Time

Pay Rate: $14.46 / Hour

Job Schedule:

Day	Time
Mon	12:00 AM - 08:00 AM
Tue	12:00 AM - 08:00 AM
Wed	12:00 AM - 08:00 AM
Thur	12:00 AM - 08:00 AM
Fri	12:00 AM - 08:00 AM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet and assist employees, visitors, and contractors at the front desk, providing a professional and courteous first point of contact.
• Monitor access to the location by verifying identification and credentials, following site-specific policies and procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate logs of visitor and contractor activity, as well as any security-related incidents.
• Communicate with site management and/or emergency services as needed during incidents or emergencies.
• Support the implementation of security-related procedures specific to a manufacturing and industrial environment.
• Provide customer service by addressing inquiries and assisting with directions or information as needed.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• At least 6 months of security-related experience is required.
• Applicants must provide proof of a high school diploma or GED as required by the client.
• Customer service experience is preferred.
• Experience using a computer or tablet is preferred.
• Experience with alarm panels is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.