Security Officer Front Desk Operations

Allied Universal; DeLand (FL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Smart Tools: Access to exclusive tools

Career Growth: Training and promotion

Financial and Health Benefits: Medical

Exclusive Perks: Discounts via Perks

Job summary

Allied Universal is seeking a Security Officer Front Desk Operations for a healthcare location in Deland, FL. You will greet patients and visitors, manage access control, and provide professional customer service while maintaining a visible front-desk presence.

The role requires responding to incidents, maintaining records, and supporting a welcoming environment for patients, staff, and guests. Schedule includes DayTime shifts and full-time status.

Qualifications

• Minimum of 1 year of security-related experience.
• Customer service experience preferred.
• Guard card/license preferred.
• Access control/badge experience preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check and drug screen required.

Responsibilities

• Provide exceptional customer service at the front desk of a healthcare location by greeting patients, visitors, staff, and vendors in a professional and courteous manner.
• Monitor access to the facility, verify visitor authorization, and direct individuals to appropriate departments or waiting areas.
• Maintain accurate visitor, vendor, and delivery records while handling inquiries, calls, and communications.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner and notify site personnel and emergency responders as directed.
• Observe front-desk activity and report suspicious or concerning behavior to appropriate personnel.

Skills

Customer service

Access control

Front desk operations

Education

High school diploma

Tools

Access control systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Front Desk Operations in Deland, FL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Officer in a healthcare location, you will welcome visitors, manage access control and badge procedures, and provide professional customer service and communication. You will maintain a visible presence, respond to security-related concerns, and help create a welcoming environment for patients, staff, and guests. At Allied Universal, you will deliver through teamwork, integrity, reliability, innovation, and a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $17.49 / Hour

Job Schedule:

DayTimeTue12:00 PM - 12:00 AMWed12:00 PM - 12:00 AMThur12:00 PM - 12:00 AM

What You'll Do:

• Provide exceptional customer service at the front desk of a healthcare location by greeting patients, visitors, staff, and vendors in a professional and courteous manner.
• Monitor access to the facility, verify visitor authorization in accordance with site-specific procedures, and direct individuals to appropriate departments or waiting areas.
• Maintain accurate visitor, vendor, and delivery records while handling inquiries, telephone calls, and communications according to established protocols.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, notifying appropriate site personnel and emergency responders as directed.
• Support a professional, welcoming environment by observing front-desk activity and reporting suspicious, unauthorized, or concerning behavior to appropriate personnel.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Customer service experience is preferred.
• A guard card/license is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

Requisition ID

2026-1749736