Security Officer Front Desk Computer Operations

Allied Universal; Whippany (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program

Job summary

Allied Universal is seeking a Security Officer Front Desk Computer Operations in Whippany, NJ to serve and safeguard clients across industries, with a focus on welcoming employees, visitors, and customers at the front desk.

You will manage access, monitor lobby activity, respond to security concerns, and provide exceptional customer service and communication as part of a professional Allied Universal team.

Qualifications

• At least one year of security-related experience is required.
• Comfort using a computer or tablet is preferred.
• A guard card or license is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Licensing requirements may be required by state/local laws.

Responsibilities

• Provide professional customer service to employees, visitors, and vendors at the front desk of a financial institution, following site-specific procedures and access protocols.
• Monitor and manage visitor entry, verify identification as required, issue visitor credentials, and maintain accurate visitor records.
• Answer and route incoming calls, provide directions and general information, and communicate with appropriate personnel regarding arrivals and deliveries.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Maintain awareness of front desk activity and report suspicious activity, policy violations, or security-related concerns to Allied Universal leadership and site contacts.

Skills

Customer service

Front desk operations

Computer literacy

Education

High school diploma or equivalent

Job description

Security Officer Front Desk Computer Operations

Location: US-NJ-Whippany

Category (Portal Searching): Security Officer Level

Workdays Available: Monday, Tuesday, Wednesday, Thursday, Sunday

Shifts Available: Overnight

Business Unit: AUS

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Computer Operations in Whippany, NJ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution, you will be the welcoming, visible presence for employees, visitors, and customers. You will manage access, observe lobby activity, respond to security-related concerns, and provide exceptional customer service and communication. Join Allied Universal's caring, agile, reliable, and innovative team, where integrity and teamwork help create a professional, secure environment.

Position Type: Full Time

Pay Rate: $20.64 / Hour

Job Schedule: Mon 11:00 PM - 07:00 AM; Tue 11:00 PM - 07:00 AM; Wed 11:00 PM - 07:00 AM; Thur 11:00 PM - 07:00 AM; Sun 11:00 PM - 07:00 AM

What You'll Do:

• Provide professional customer service to employees, visitors, and vendors at the front desk of a financial institution, following site-specific procedures and access protocols.
• Monitor and manage visitor entry, verify identification as required, issue visitor credentials, and maintain accurate visitor records.
• Answer and route incoming calls, provide directions and general information, and communicate with appropriate personnel regarding arrivals and deliveries.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Maintain awareness of front desk activity and report suspicious activity, policy violations, or security-related concerns to Allied Universal leadership and site contacts.

Minimum Requirements:

• At least one year of security-related experience is required.
• Comfort using a computer or tablet is preferred.
• A guard card or license is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.li>
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.