Security Officer Front Desk

Allied Universal; Chattanooga (TN); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Medical/Dental/Vision

Perks Program

Job summary

Allied Universal is hiring a Security Officer Front Desk in Chattanooga, TN. You will welcome visitors, verify IDs, issue badges, monitor access, and support daily operations at a financial institution location.

The role emphasizes exceptional customer service and a professional presence at the front desk. Join a team that values agility, reliability, and integrity, with opportunities for training, growth, and competitive benefits.

Qualifications

• Customer service experience preferred.
• Comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check is required by law.
• Drug screen is required where permitted by law.
• Licensing requirements may apply locally.

Responsibilities

• Provide exceptional customer service to clients, employees, and visitors while carrying out security-related procedures and site-specific policies at the front desk.
• Greet visitors, verify identification and appointments, issue visitor credentials, and maintain accurate entry records.
• Monitor access to the facility, communicate with authorized personnel regarding visitors and deliveries, and deter unauthorized entry.
• Respond to incidents, alarms, and critical situations calmly and according to procedures.
• Maintain a professional front desk presence and report suspicious activity or concerns.

Skills

Customer service

Computer literacy

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk in Chattanooga, TN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution location, you will welcome visitors, manage access procedures, monitor entry activity, and provide exceptional customer service and communication. Using computer or tablet systems, you will help maintain a professional, secure environment while supporting daily operations. Join Allied Universal, where agility, reliability, innovation, teamwork, integrity, and a caring culture put people first.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

• Mon: 07:00 AM - 05:00 PM
• Tue: 07:00 AM - 05:00 PM
• Wed: 07:00 AM - 05:00 PM
• Thur: 07:00 AM - 05:00 PM

What You'll Do:

• Provide exceptional customer service to clients, employees, and visitors while carrying out security-related procedures and site-specific policies at the front desk.
• Greet visitors, verify identification and appointments, issue visitor credentials, and maintain accurate entry records in accordance with location requirements.
• Monitor access to the facility, communicate with authorized personnel regarding visitors and deliveries, and help to deter unauthorized entry.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established emergency response procedures.
• Maintain a professional front desk presence, answer incoming inquiries, and promptly report suspicious activity or security-related concerns to appropriate personnel.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.