Position Overview
Location: Oak Brook, Western Suburbs – Oak Brook, Schaumburg, Rosemont (Luxury Corporate Office Center).
Schedule: Flex Schedule.
Essential Duties and Responsibilities
- Must have open scheduling availability to work mornings (1st shift), evenings (2nd shift), and overnights (3rd shift) as scheduled by manager, including weekends.
- Maintain a professional demeanor when assisting customers, employees, visitors, and guests.
- Maintain a visible presence in the designated building.
- Monitor the environment to detect suspicious and unsafe activity.
- Familiarize with incoming and outgoing traffic and know the customers, tenants, visitors, and guests.
- Greet customers, visitors, staff, tenants, and guests in a professional manner at all times.
- Answer all phone calls in a professional manner.
- Permit authorized persons to enter the property and monitor entrances and exits.
- Know the building policies and procedures and enforce them within the limits of the position.
- Perform required patrols of designated areas on foot or in vehicle.
- Observe departing personnel to protect against theft of company property and ensure authorized removal of property is conducted per customer requirements.
- Follow established emergency action plans and procedures.
- Monitor alarms and systems.
- Prepare reports on accidents, incidents, and suspicious activities as directed.
The essential duties and responsibilities may differ by customer location assigned.
Knowledge and Skill Requirements
- Must have open scheduling availability to work mornings (1st shift), evenings (2nd shift), and overnights (3rd shift) as scheduled by manager, including weekends.
- Must be available to work a rotating flex schedule.
- 20‑hour Security Training Certificate.
- Active PERC Card.
- Reliable means of communication and transportation – personal transportation is required.
- Strong interpersonal communication skills and a neat, professional appearance.
- Ability to write routine correspondence, including log entries and incident reports.
- Previous contract security, law enforcement, military, or customer service experience is helpful.
Compensation & Benefits
Hourly pay rate: $20.00 per hour.
Benefits include health & welfare, dental, vision, sick leave, vacation, and 401K enrollment opportunities.
Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities.