Security Officer, Finger Lakes Gaming

Delaware North; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Delaware North Gaming is seeking full-time and part-time Security Officers. This role involves maintaining a safe environment at Finger Lakes Gaming in Farmington, NY, where you will engage with guests while ensuring compliance and security protocols. Ideal candidates should possess a NYS Security Guard License and communicate effectively with guests.

Benefits

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Qualifications

• Must possess a NYS Security Guard License.
• Valid driver's license and drug test required.
• Law enforcement experience preferred.

Responsibilities

• Maintain a safe and secure environment for guests and team members.
• Conduct cash escorts and patrol the gaming floor.
• Handle customer complaints professionally.

Skills

Communication

Active Listening

Crowd Control

Education

High School Diploma or Equivalent

Job description

The opportunity

Delaware North Gaming is hiring full-time and part-time Security Officers to join our team at Finger Lakes Gaming in Farmington, New York. As a Security Guard, you will work under the direction of the Security Manager to maintain a safe and secure environment for guests and team members, in accordance with NY Gaming Commission and applicable operational standards. If you want a job that provides fast-paced work in a collaborative place environment where there are endless opportunities, apply now.

Shifts:

Wednesday - Saturday, 7:00 AM - 3:00 PM

Saturday - Wednesday, 11:00 PM - 7:00 AM

Tuesday - Saturday, 3:00 PM - 11:00 PM

Pay

$19.40 - $19.40 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Greet guests positively and promptly, treating each person as an individual and professionally
• Conduct cash escorts as required
• Demonstrate skill in dealing with customer complaints, using active listening
• Observe, handle, and report procedural violations and illegal activity
• Ensure that identification is checked for proper admittance to the gaming floor
• Maintain crowd control as required
• Maintain a secure presence on the gaming floor
• Patrol the parking lot and ancillary buildings as assigned
• Operate a motorized vehicle when necessary
• Defuse customer profanity to ensure a friendly environment

More about you

• High School Diploma or Equivalent
• Law enforcement or related experience is a plus
• A gaming background is a plus
• Must possess a NYS Security Guard license
• Must have a valid driver’s license, pass an MVR check, and take a drug test
• Ability to follow verbal and written instructions
• Ability to communicate both verbally and in writing
• Must be able to be licensed by the New York State Gaming Commission

Physical requirements

• Ability to communicate via two-way radio
• Ability to stand, reach, and bend frequently
• Manual dexterity sufficient to grasp/handle guest items and various equipment.
• Vision must be sufficient that the Officer is not restricted in the performance of duties day or night
• Occasionally loud environment
• Must be able to Push/Pull and lift 35 pounds

Shift details

Day shift
Evening shift
Overnight
Holidays
Weekends

Who we are

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.