Security Officer Evening/Overnight

GardaWorld

City of Niagara Falls (NY)

On-site

USD 23,000 - 32,000

Full time

14 days+
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Benefits offered by this job

Uniform provided at no cost
Benefits package
401(k) with employer matching
DailyPay available

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer in Niagara Falls, NY. The role emphasizes customer service as you greet visitors, verify identities, and guide people in various environments such as office towers, hotels, and shopping centers.

Shift availability includes Tue/Wed 3:00pm-11:00pm and Thu-Fri 11:00pm-7:00am, with a pay rate of $19.73 per hour. Benefits include medical, dental, vision, 401(k) matching, PTO, holidays, disability, and life insurance.

Qualifications

  • Must have exceptional customer service skills.
  • Proficient in basic phone and computer use.
  • Authorized to work in the U.S.
  • New York Security License required.

Responsibilities

  • Deliver welcoming and guidance to visitors and staff.
  • Control access and verify identities.
  • Perform regular patrols to identify risks.
  • Inspect security equipment and report maintenance needs.
  • Respond to incidents and coordinate with emergency teams.
  • Answer questions in person or by phone.
  • Prepare incident reports and raise security concerns.
  • Ensure safety and protection of people and property.

Skills

Customer service
Communication
Attention to detail
Teamwork

Education

High School Diploma or GED

Job description

GardaWorld Security Services is Now Hiring a Concierge Security Officer!

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:
  • Location: Niagara Falls, New York
  • Shift: Tuesday and Wednesday 3:00pm-11:00pm & Thursday-Friday 11:00pm-7:00am (must be able to work all shifts)
  • Pay: $19.73/hr
  • (DailyPay is available for GardaWorld employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost
Responsibilities of a Concierge Security Guard
  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property
Qualifications for Concierge Security Guard
  • Be authorized to work in the U.S.
  • Be able to provide documentation of High School Diploma or GED
  • Be able to ace (and pass) an extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone & computer skills
  • If you have Security, Military, Law Enforcement experience – even better!
  • New York Security License Required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment 668-A

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