Security Officer Emergency Support Center

Alliedbarton Security Services; New York (NY); On-site; USD 21,000 - 28,000; Part time

Job summary

Allied Universal® in New York, NY is seeking a Security Officer Part Time Customer Support to protect residents, visitors and staff at a shelter location. The role emphasizes customer service, clear communication and a visible security presence during scheduled afternoon shifts.

You will monitor access, conduct patrols, respond to incidents, and document activity while following site procedures. A guard card/license, high school diploma, and background screening are preferred requirements.

Qualifications

• Guard card or license preferred.
• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background investigation required by law.
• Drug screen required where permitted by law.
• Licensing requirements vary by state/local laws.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to residents, visitors, staff, and service providers.
• Respond to incidents, resident concerns, disturbances, and critical situations in a calm, respectful, problem-solving manner.
• Conduct regular and random patrols of the shelter location, including common areas, entrances, exits, and perimeter.
• Monitor access points and visitor activity, documenting incidents and maintaining logs.
• Communicate observations and concerns to site management and Allied Universal leadership in a timely manner.

Skills

Customer service

Communication

Patrol

Problem solving

Education

High school diploma or equivalent

Tools

Guard card/license

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Part Time Customer Support in New York, NY, you will serve and safeguard clients in a range of industries such as Shelter, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Security Officer at a shelter location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for residents, visitors, and staff. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with professionalism. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Part Time

Pay Rate: $17.00 / Hour

Job Schedule:

DayTimeMon02:00 PM - 06:00 PMTue02:00 PM - 06:00 PMWed02:00 PM - 06:00 PMThur02:00 PM - 06:00 PMFri02:00 PM - 06:00 PM

What You'll Do:

• Provide customer service to residents, visitors, staff, and/or service providers by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, resident concerns, disturbances, and critical situations in a calm, respectful, problem-solving manner.
• Conduct regular and random patrols of the shelter location, including common areas, entrances, exits, and perimeter, to help identify and report unusual activity or facility concerns.
• Monitor access points and visitor activity in accordance with site-specific procedures, documenting incidents and maintaining accurate activity logs.
• Communicate observations, incidents, and facility concerns to site management and/or Allied Universal leadership in a timely manner.

Minimum Requirements:

• A guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.