Security Officer Dispatch Incident Intake

Allied Universal; Seattle (WA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401k plans

Flexible scheduling

Paid holidays

Vacation after 1 year

Job summary

Allied Universal in Seattle, WA is seeking a Security Officer Dispatch Incident Intake to safeguard clients across transportation and governmental facilities. You will coordinate communications, document incidents, monitor activity, and dispatch personnel and resources as needed, ensuring timely and professional response.

This full-time night-shift role requires at least one year of security experience, a HS diploma, and the ability to work in a fast-paced, customer-focused environment.

Qualifications

• Minimum one year of security-related experience.
• A state, county, or city-issued security-related license is preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Background check and drug screen required.

Responsibilities

• Provide customer service to passengers, visitors, and staff while applying security procedures.
• Monitor communications systems, receive calls for service, and dispatch personnel to incidents.
• Document calls, incidents, and dispatch activity clearly with field personnel and responders.
• Respond calmly to incidents and escalate information per protocols.
• Coordinate patrols around transit facilities, vehicles, and perimeters.

Skills

Customer service

Security procedures

Communication

Education

High school diploma or equivalent

Tools

Communications systems

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Incident Intake in Seattle, WA, you will serve and safeguard clients in a range of industries such as Government, and more. As a Dispatch Officer supporting a government transportation location, you will coordinate communications, document incidents, monitor activity, and dispatch personnel and resources as needed. You will help maintain an organized, welcoming environment through clear communication, professional customer service, and timely response to security-related concerns. Join Allied Universal, where agile, reliable, and innovative teams put people first, work together, and act with integrity.

Position Type: Full Time

Pay Rate: $28.50 / Hour

Job Schedule:

• Tue: 06:00 PM - 06:00 AM
• Fri: 06:00 PM - 06:00 AM
• Sat: 06:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to passengers, visitors, and staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor communications systems, receive calls for service, and dispatch security-related personnel to incidents, alarms, and critical situations.
• Document calls, incidents, and dispatch activity accurately and maintain clear communication with field personnel, transit operations, and emergency responders.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating information according to established protocols.
• Coordinate regular and random patrol activities around transit facilities, vehicles, and perimeter areas to help deter unauthorized activity.

Minimum Requirements:

• Have at least one year of security-related experience.
• A state, county, or city-issued security-related license is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

BENEFITS:

• Health insurance and 401k plans.
• Schedules that fit with your personal life goals
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment; unused vacation is only paid out where required by law

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.