Security Officer Customer Service Patrol Driver

Alliedbarton Security Services; Castle Hayne (NC); On-site; USD 19,000 - 22,000; Full time

Job summary

Allied Universal is seeking a Security Officer Customer Service Patrol Driver in Castle Hayne, NC. You will monitor campus areas, patrol, and provide professional customer service while deterring incidents. This full-time, unarmed driving position requires a valid driver's license and a willingness to work the listed shifts.

Responsibilities include responding to incidents, reporting, and maintaining a visible campus presence. A high school diploma or equivalent and background check are required.

Qualifications

• At least 6 months of security-related experience.
• A valid driver’s license is required.
• Comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check and drug screen required by law.

Responsibilities

• Provide customer service to students, faculty, staff, and visitors by carrying out security-related procedures and policies.
• Respond to incidents, disturbances, medical events, and other critical situations calmly and professionally.
• Conduct regular and random unarmed patrols of campus buildings, parking areas, and other locations.
• Monitor access points and support visitor management per site requirements.
• Prepare clear reports and communicate with supervisors and campus representatives.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Computer/Tablet

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Patrol Driver in Castle Hayne, NC, you will serve and safeguard clients in a range of industries such as Education, and more. As an Unarmed Security Officer at an educational location, you will monitor and patrol campus areas, maintain a visible presence to help deter security-related incidents, and support students, staff, and visitors through professional customer service and clear communication. This driving post requires a valid driver's license. Join Allied Universal’s agile, reliable, and caring team, where integrity, teamwork, and innovation guide every interaction.

Position Type: Full Time

Pay Rate: $15.00 / Hour

Job Schedule: DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to students, faculty, staff, and visitors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, disturbances, medical events, and other critical situations in a calm, professional, problem-solving manner; notify appropriate campus personnel and/or emergency services as directed.
• Conduct regular and random unarmed patrols of campus buildings, classrooms, parking areas, walkways, and perimeter locations to help identify and report unusual activity, hazards, or policy concerns.
• Monitor access points and support visitor management procedures in accordance with site‑specific requirements.
• Prepare clear, accurate reports and maintain communication with supervisors and campus representatives regarding incidents, observations, and patrol activity.

Minimum Requirements:

• At least 6 months of security-related experience is required.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.