Security Officer Customer Service Patrol

Allied Universal; Town of Oneonta (NY); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in Oneonta, NY is seeking a part-time Security Officer Customer Service Patrol to safeguard facilities and staff. You will provide friendly, professional service, conduct unarmed patrols, and use a computer or tablet for site procedures and logs.

The role emphasizes customer care, alertness, and adherence to safety protocols while supporting a manufacturing/industrial environment. Flexible daytime shifts available.

Qualifications

• Customer service experience preferred.
• Comfortable using a computer or tablet.
• Age 18+ for unarmed roles; 21+ for armed roles.
• Background investigation required by law.
• Drug screening required where permitted by law.
• Licensing requirements may apply by state/local laws.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and contractors at a manufacturing and industrial location by following site procedures.
• Conduct regular unarmed patrols of manufacturing areas and perimeters to deter incidents.
• Monitor access points, verify credentials, and direct authorized personnel as required.
• Respond to incidents and alarms in a calm, service-oriented manner; document observations and report concerns.

Skills

Customer service

Computer / tablet

Age requirement

Background check

Drug screen

Licensing

Driver's license

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Patrol in Oneonta, NY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As an Unarmed Patrol Officer at a manufacturing and industrial location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a secure environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and use computer or tablet tools as needed. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Part Time

Pay Rate: $18.78 / Hour

Job Schedule: DayTimeSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and contractors at a manufacturing and industrial location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols of manufacturing areas, administrative spaces, parking areas, and the facility perimeter to help to deter unauthorized activity and identify unusual conditions.
• Monitor access points and visitor activity, verify credentials as required, and direct authorized personnel and deliveries according to site-specific procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; document observations and promptly report concerns to appropriate personnel.
• Support adherence to facility access, traffic, and emergency protocols while maintaining professional communication with employees, contractors, and visitors.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.