Security Officer Customer Service Facility Patrol

Allied Universal; Maryland; On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Retirement savings plan

Perks Program

Job summary

Allied Universal is seeking a Part-Time Security Officer for a customer‑service focused patrol at a utilities location in Upper Marlboro, MD. You will monitor facilities, provide friendly, professional assistance to employees, visitors and contractors, and enforce access control protocols while reporting incidents and maintaining logs.

The role emphasizes reliability, integrity and strong communication as you support a safe environment on site.

Qualifications

• At least 2 years of security-related experience is required.
• A Guard Card/License is preferred.
• Access control/badge experience is preferred.
• Customer service experience is preferred.
• Must be 21 years of age or older.
• Possess a high school diploma or equivalent.

Responsibilities

• Provide customer service to personnel, visitors, and contractors at a utility generation location by carrying out site-specific security-related procedures, policies, and emergency response activities as appropriate.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established post orders and escalation procedures.
• Conduct regular and random patrols of facility grounds, access points, buildings, perimeter areas, and other assigned locations to help identify and report unusual conditions.
• Monitor access to restricted areas, verify credentials as required, and report unauthorized activity or policy violations to appropriate site contacts.
• Complete accurate activity reports, incident documentation, and shift logs in accordance with Allied Universal and site requirements.

Skills

Customer service

Security awareness

Patrol

Education

High school diploma or equivalent

Tools

Guard Card/License

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Facility Patrol in Upper Marlboro, MD, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as an Unarmed Patrol Officer supporting a utilities location. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control activities, and provide outstanding customer service and communication. Be part of an agile, reliable, and innovative team that puts people first, works together, and acts with integrity.

Position Type: Part Time

Pay Rate: $18.00 / Hour

Job Schedule:

• Thur: 01:30 PM - 05:30 PM
• Sun: 02:30 PM - 10:30 PM

What You'll Do:

• Provide customer service to personnel, visitors, and contractors at a utility generation location by carrying out site-specific security-related procedures, policies, and emergency response activities as appropriate.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established post orders and escalation procedures.
• Conduct regular and random patrols of facility grounds, access points, buildings, perimeter areas, and other assigned locations to help identify and report unusual conditions.
• Monitor access to restricted areas, verify credentials as required, and report unauthorized activity or policy violations to appropriate site contacts.
• Complete accurate activity reports, incident documentation, and shift logs in accordance with Allied Universal and site requirements.

Minimum Requirements:

• At least 2 years of security-related experience is required.
• A Guard Card/License is preferred.
• Access control/badge experience is preferred.
• Customer service experience is preferred.
• Must be 21 years of age or older
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com