Security Officer Customer Relations

Alliedbarton Security Services; Chino (CA); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal, a leading security and facility services company, seeks a part-time Security Officer Customer Relations in Chino, CA. You will provide high-quality customer service, perform patrols, monitor access points, and respond to incidents with professionalism.

The role emphasizes safety, communication with residents and visitors, and adherence to site policies while contributing to a collaborative team environment. Requires basic qualifications and readiness for a background check.

Qualifications

• Customer service experience is preferred.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, guests, vendors, and/or visitors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random patrols of residential buildings, common areas, parking areas, and perimeter locations to help identify and report unusual activity, hazards, and maintenance concerns.
• Respond to incidents, resident concerns, access-related issues, and critical situations in a calm, professional, problem-solving manner.
• Monitor access points and visitor activity in accordance with site-specific procedures, documenting observations and communicating concerns to appropriate personnel.
• Prepare clear and accurate reports of incidents, patrols, and other security-related activities.

Education

High school diploma or equivalent

Guard card or license (preferred)

Job description

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Relations in Chino, CA, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Patrol Unarmed Officer in a residential community, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service and communication to residents and visitors. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork guide every interaction.

Position Type: Part Time

Pay Rate: $20.50 / Hour

Job Schedule: DayTimeFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PM

What You’ll Do:

• Provide customer service to residents, guests, vendors, and/or visitors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random patrols of residential buildings, common areas, parking areas, and perimeter locations to help identify and report unusual activity, hazards, and maintenance concerns.
• Respond to incidents, resident concerns, access-related issues, and critical situations in a calm, professional, problem-solving manner.
• Monitor access points and visitor activity in accordance with site-specific procedures, documenting observations and communicating concerns to appropriate personnel.
• Prepare clear and accurate reports of incidents, patrols, and other security-related activities.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1672637