Security Officer: Customer-Focused Patrol & Access Control

Andy Frain Services, Inc.; San Jose (CA); On-site; USD 48,000 - 60,000; Full time

Job summary

Andy Frain Services, Inc. is seeking a Security Officer to provide security detail at client sites in San Jose, CA.

You will control entrances, patrol perimeters, escort personnel, inspect exposures, and maintain a professional image with strong customer service. The role emphasizes vigilance and adherence to post orders, with responsibilities to respond to emergencies and communicate clearly with clients and team.

Qualifications

• High School Diploma or GED.
• Must be willing to submit to a background investigation; offer conditioned upon successful completion.
• Minimum 3–6 months experience in loss prevention, life safety, CCTV systems or access computer systems.
• Ability to obtain State license.
• Pass a regulated drug test (where required).

Responsibilities

• Be on time and report to post in full uniform.
• Maintain professional image, greeting customers, visitors and employees politely.
• Be proactive in revisions to post orders and general information.
• Patrol property or maintain fixed post, report suspicious activity and investigate incidents.
• Monitor cameras or equipment as outlined in post orders.
• Maintain knowledge of emergency policies and regulations to respond to alarms and emergencies.
• Complete daily activity reports, log books, incident reports, and related documentation.
• Recommend improvements to safety and loss prevention processes.
• Know life safety systems and equipment to complete assignments.
• Ensure training and compliance guidelines are met.
• Communicate daily with Security Supervisor about new issues or changes.

Skills

Customer service

Vigilance

Professional image

Communication skills

Teamwork

Urgency

Education

High School Diploma

Job description

Andy Frain Services, Inc. is seeking a Security Officer to provide security detail at client sites in San Jose, CA.

You will control entrances, patrol perimeters, escort personnel, inspect exposures, and maintain a professional image with strong customer service. The role emphasizes vigilance and adherence to post orders, with responsibilities to respond to emergencies and communicate clearly with clients and team.