Security Officer - Customer-Focused, Open Availability

Harvard Protection Services; Norristown (Montgomery County); On-site; USD 19,000 - 28,000; Full time

Job summary

Harvard Protection Services seeks a Security Officer to provide professional customer-focused security and life safety for people and property in Norristown, PA. The role requires a visible presence, attention to detail, and courteous interaction with customers and staff.

Officers greet visitors, monitor activities, enforce policies, and respond to incidents while maintaining a professional appearance. Open availability is required; compensation is hourly with benefits and 401K enrollment.

Qualifications

• Must have state or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Become familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Know the facility / building policies and procedures; enforce them within the limits of the position.
• Perform required patrols of designated areas on foot or in vehicle.
• Observe departing personnel to protect against theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements.
• Follow established emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities, as directed.

Skills

Security license

Customer service

Communication

Professional appearance

Patrol and observation

Education

High School Diploma or GED

Security guard license within period

Job description

Harvard Protection Services seeks a Security Officer to provide professional customer-focused security and life safety for people and property in Norristown, PA. The role requires a visible presence, attention to detail, and courteous interaction with customers and staff.

Officers greet visitors, monitor activities, enforce policies, and respond to incidents while maintaining a professional appearance. Open availability is required; compensation is hourly with benefits and 401K enrollment.