Security Officer Customer Experience

Allied Universal; Gilroy (CA); On-site; USD 23,000 - 33,000; Part time

Job summary

Allied Universal is seeking a part-time Security Officer – Customer Experience in Gilroy, CA. You will serve clients and provide exceptional customer service within a food and beverage production environment.

You will monitor access, patrol facilities, respond to incidents, and maintain accurate documentation while following site protocols. A high school diploma is required and a Guard Card or license is preferred.

Qualifications

• Customer service experience is preferred.
• A Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a food and beverage production environment.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established site protocols and reporting requirements.
• Conduct regular and random patrols of facility interiors, exterior areas, access points, parking areas, and perimeter locations to help identify unusual activity or conditions.
• Monitor access to the location, verify visitor and contractor authorization, and maintain accurate entry and incident documentation.
• Support compliance with site-specific food production and sanitation access requirements while communicating observed concerns to appropriate personnel.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Experience in Gilroy, CA, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Security Officer supporting a food and beverage location. You will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, document activity, and provide exceptional customer service and communication. Bring a collaborative, people-first approach while supporting a welcoming environment with integrity, reliability, and innovation.

Position Type

Part Time

Pay Rate

$20.29 / Hour

Job Schedule

• Sat: 04:00 PM - 12:00 AM
• Sun: 04:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a food and beverage production environment.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established site protocols and reporting requirements.
• Conduct regular and random patrols of facility interiors, exterior areas, access points, parking areas, and perimeter locations to help identify unusual activity or conditions.
• Monitor access to the location, verify visitor and contractor authorization, and maintain accurate entry and incident documentation.
• Support compliance with site-specific food production and sanitation access requirements while communicating observed concerns to appropriate personnel.

Minimum Requirements

• Customer service experience is preferred.
• A Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417