Security Officer - Customer Assistance

Alliedbarton Security Services; Phoenix (AZ); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Part-Time Security Officer - Customer Assistance in Phoenix, AZ. You will monitor government site operations, provide outstanding customer service, and uphold security procedures. Join a team that values reliability and professionalism while protecting people and property.

As a Part-Time role, you can build a schedule that works for you and explore new roles using our Claim a Shift platform, with opportunities for growth in a leading national security provider.

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, background check and drug screen may be required.

Responsibilities

• Provide customer service to visitors, employees, and the public at a government location.
• Respond to incidents and inquiries in a calm, professional manner and document actions.
• Conduct regular patrols of buildings, facilities, and perimeters to identify hazards.
• Monitor access points and support visitor management per site policies.
• Communicate incidents and shift activities to site personnel and leadership.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Customer Assistancein Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Government, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Security Officer supporting a government location. You will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service and communication. Bring your professionalism and integrity to a caring, agile team that puts people first and works together to create a welcoming environment.

Position Type: Part Time

Pay Rate: $21.32 / Hour

Job Schedule:

DayTimeWed05:00 AM - 01:00 PMFri05:00 AM - 01:00 PM

What You’ll Do:

• Provide customer service to visitors, employees, and members of the public at a government location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, public inquiries, and critical situations in a calm, professional, problem-solving manner, documenting observations and actions in accordance with site procedures.
• Conduct regular and random patrols of assigned buildings, public areas, parking facilities, and perimeter locations to help identify unusual activity, hazards, and access concerns.
• Monitor access points and support visitor management procedures, including verifying authorization as directed by site policies.
• Communicate clearly with site personnel, emergency responders, and Allied Universal leadership regarding incidents, policy concerns, and shift activities.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.