Security Officer - Crisis & Client Safety (Evenings)

Wellstone; Huntsville (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive medical premiums

Retirement plan with RSA + 457b

9 paid holidays

PTO up to 15 days per year

Group Life and AD&D insurance

Licensure reimbursement

Tuition discounts with partner schools

Job summary

WellStone Emergency Services (WES) in Huntsville, AL is seeking an experienced Security Officer for 2nd shift (4pm-12am, Mon-Thu). The role ensures safety for clients, staff and visitors across a 24/7/365 operation, with hourly patrols, incident documentation, and coordination with clinical staff as needed.

Responsibilities include de‑escalation, monitoring parking, responding to emergencies, and enforcing Center policies in a respectful, client-centered manner.

Qualifications

• High School Diploma or GED required.
• 1–2 years’ experience with population preferred.
• Driver’s license valid in AL with acceptable MVR.
• Excellent verbal and written communication skills.
• Certified in (or ability to obtain) CPR and SAMA certifications.

Responsibilities

• Adheres to the Center’s philosophy of care, professional ethics and other standards of policies and procedures.
• Makes rounds throughout the WES campus facilities on a routine basis (every hour) to ensure security and protection for staff, visitors, and clients.
• Monitor parking lots and assist individuals as needed for information and directions.
• Stopping and/or questioning unauthorized personnel to enforce the Center’s Policies and Procedures with an understanding that employment with the Center is in the capacity of security and safety.
• Responding to emergency situations and calling law enforcement as back up when needed or deemed necessary.
• Properly trained in Crisis Intervention Techniques, Client Rights, HIPAA Confidentiality, Infectious Control and other training requested by the Training Director.
• Understanding that primary therapists and other clinical staff may direct officers to a particular area to assist with an out-of-control, aggressive, agitated, and manic client. It is understood that this assistance will be in a supportive capacity.
• The Officer will be expected to adhere to the clinically sound practices and defer to clinical staff regarding interventions used so as to not infringe on the client’s rights as outlined by the Alabama State Department of Mental Health (ADMH).
• The Officer understands that they may have to document incidents as required by the Executive Team in relationship to property damage, theft, altercations, and other miscellaneous incidents.
• Submit documentation of events and incidents to the Human Resource Department.
• Advise staff on proper safety protocols and procedures in regard to office safety, personal safety, and safety when exiting the building.
• Complete other duties as assigned.

Skills

Driver's license

Verbal communication

Written communication

CPR certification

SAMA certifications

Education

High School Diploma or GED

Job description

WellStone Emergency Services (WES) in Huntsville, AL is seeking an experienced Security Officer for 2nd shift (4pm-12am, Mon-Thu). The role ensures safety for clients, staff and visitors across a 24/7/365 operation, with hourly patrols, incident documentation, and coordination with clinical staff as needed.

Responsibilities include de‑escalation, monitoring parking, responding to emergencies, and enforcing Center policies in a respectful, client-centered manner.