Security Officer - Commercial Site - Front Desk

MedStar Health; San Mateo (CA); On-site; Part time

Job summary

A leading security company is hiring a part-time Security Officer for the front desk at a commercial site in San Mateo, CA. The role requires monitoring premises, providing exceptional customer service, and ensuring safety protocols. Ideal candidates will have experience in security and a valid California Security Guard Card. Flexible scheduling and opportunities for career growth are offered.

Benefits

Health insurance

401(k) plans

Comprehensive benefits package

Discounts at restaurants and entertainment venues

Qualifications

• At least 1 year of security-related experience required.
• California Security Professional Guard Card preferred.
• High school diploma or equivalent required.

Responsibilities

• Provide customer service at the front desk by following security protocols.
• Monitor access and verify identification of individuals entering the premises.
• Respond to security-related incidents following established protocols.

Skills

Customer service

Monitoring access

Problem-solving

Education

High school diploma or equivalent

California Security Professional Guard Card

Job description

Security Officer - Commercial Site - Front Desk

Job Locations

US-CA-San Mateo

Category (Portal Searching)

Security Officer Level

Workdays Available

Monday, Tuesday, Sunday

Shifts Available

Overnight

Business Unit

AUS

Overview

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

Job Description

As a Security Officer - Commercial Site - Front Desk in San Mateo, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate and more .

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you will have the ability to use our exclusive shift-pickup platform to view and claim other open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Officer in a commercial real estate location, you will be the first point of contact for visitors and tenants, providing exceptional customer service and communication. Your role involves monitoring access points, managing visitor logs, and responding to security-related incidents as they arise. By maintaining a visible presence at the front desk, you help to deter unwanted activity and contribute to a welcoming environment. Join a team that values agility, reliability, and innovation, where people come first and integrity guides every action.

Position Type: Part Time

Pay Rate: $23.50 / Hour

Job Schedule:

Day	Time
Mon	11:00 PM - 07:30 AM
Tue	11:00 PM - 07:30 AM
Sun	11:00 PM - 07:30 AM

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the location, verifying identification and credentials of individuals entering the premises.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed logs and reports of daily activities and any security-related incidents.
• Assist with emergency response activities as appropriate, including communicating with property management and/or emergency services.
• Answer questions and provide information to visitors and tenants in a professional manner.
• Support the overall security-related operations of the commercial real estate location from the front desk position.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• California Security Professional Guard Card is preferred.
• A valid guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1394524