Security Officer - Command Center Operator

Allied Universal; Los Angeles (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health & Retirement Benefits

Perks Program

Job summary

Allied Universal in Los Angeles, CA is seeking a Security Officer - Command Center Operator to support a financial institution, coordinate security communications, monitor activity, and dispatch resources.

You will provide outstanding customer service while helping to maintain a secure environment for employees and visitors. The role is full-time with a rotating evening shift and hourly pay.

Qualifications

• At least 1 year of security-related experience.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Background investigation required by law.
• Drug screen required where permitted by law.
• Licensing requirements may be required prior to employment.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures and site policies.
• Monitor alarms, access activity, and communications systems; document and dispatch information.
• Respond to incidents and coordinate with site contacts, responders, and leadership.
• Maintain dispatch logs and incident reports per site procedures.
• Conduct regular and random patrols as assigned.

Skills

Customer service

Security procedures

Emergency response

Patrols

Education

High school diploma or equivalent

Guard card or license

Tools

Computer or tablet

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Command Center Operator in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Security Professional supporting a financial institution, you will coordinate security-related communications, monitor activity, document incidents, and dispatch resources as needed. You will provide outstanding customer service while helping to maintain a secure environment for employees, visitors, and operations. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve others.

Position Type: Full Time

Pay Rate: $23.15 / Hour

Job Schedule:

DayTimeThur03:00 PM - 11:30 PMFri03:00 PM - 11:30 PMSat03:00 PM - 11:30 PMSun03:00 PM - 11:30 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial institution location.
• Monitor incoming calls, alarms, access activity, and communications systems, documenting and dispatching security-related information to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating communications with site contacts, emergency responders, and Allied Universal leadership as needed.
• Maintain accurate dispatch logs, incident reports, and other required records in accordance with site-specific procedures.
• Conduct regular and random patrols around the business and perimeter as assigned; working environments and conditions may vary by client site.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Preferred qualification: ability to lift up to 20 pounds.
• Preferred qualification: customer service experience.
• Preferred qualification: a guard card or license.
• Preferred qualification: comfort using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.