Security Officer - Command Center Operator

GardaWorld; Cedar Rapids (IA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical,Dental,Vision

401(k) with employer match

Paid time off (PTO)

Paid holidays

Disability insurance

Life insurance

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Surveillance Security Officer in Cedar Rapids, IA. The role focuses on monitoring security feeds, identifying threats, and maintaining detailed incident reports.

The position offers full-time hours on a diverse shift schedule, with a comprehensive benefits package including health, retirement and PTO. GardaWorld provides uniform and licensing support as part of career growth opportunities.

Qualifications

• Be authorized to work in the U.S.
• High School Diploma or GED required
• Pass an extensive screening process
• Sharp visual activity and concentration
• Strong proficiency with technology
• Strong report writing skills
• Excellent communication skills
• Prior Security, Military, or Law Enforcement experience preferred
• Must be at least 21 years old
• Valid driver's license required
• Able to work holidays
• Iowa security license assistance provided by GardaWorld

Responsibilities

• Monitor security systems to detect suspicious activity
• Document events and incidents with detailed reports
• Respond to incidents or threats promptly
• Conduct regular patrols to ensure premises safety
• Control access to secure areas and verify visitor identities
• Analyze security systems for vulnerabilities or malfunctions
• Collaborate with law enforcement in emergencies
• Ensure safety and protection of people and property
• Oversee alarm and video monitoring
• Threat assessment and incident monitoring
• Distribute emergency alerts
• Medical Alert Team activations
• Answer and manage phone calls
• Assist with badging and access requests; exercise sound judgment when procedures are unclear

Job description

GardaWorld Security Services is Now Hiring a Surveillance Security Officer!

Ready to suit up as a Surveillance Security Guard?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Officer – Surveillance, you will be the person spotting threats before they elevate in environments such as a security operations centers, call centers, parking gatehouses, etc.

What’s in it for you:

• Site Location: Cedar Rapids, IA
• Set schedule: Full-time, Saturday through Sunday, 3rd Shift, 11 p.m. to 7 a.m., Mondays through Wednesday, 2nd Shift, 3 p.m. to 11 p.m.
• Competitive hourly wage of $22.07 / hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of Surveillance Security Guard

• Monitor security systems to detect any suspicious activity
• Document observed events and incidents, writing detailed reports
• Respond quickly to incidents or potential threats
• Conduct regular patrols to ensure the safety of the premises
• Control access to secure areas and verify the identities of visitors
• Analyze security systems to identify potential vulnerabilities or malfunctions
• Collaborate with law enforcement in case of serious situations or emergencies
• Ensure the safety and protection of individuals and property
• Alarm and video monitoring
• Threat assessment and incident monitoring
• Emergency alert distribution
• Medical Alert Team activations
• Answering and managing phone calls
• Assisting with badging and access requestsExercising sound judgment and making informed decisions when established procedures do not provide a clear answer

Qualifications of a Surveillance Security Guard

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Sharp visual activity and exceptional concentration skills
• Must have strong proficiency with technology
• Must have strong report writing skills
• Excellent communication skills
• Prior Security, Military, Law Enforcement experience strongly preferred
• Must be at least 21 years of age
• Must have a valid driver's license
• Must be available to work holidays
• Must be able to obtain/maintain an Iowa security license (GardaWorld will help to obtain and pay for this license)

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment