Security Officer - Cleveland, OH Area

Titan Security Group; Cleveland (OH); On-site; Full time

Job summary

A leading security company in Cleveland, Ohio is seeking a Security Officer to ensure safety at a Class A Commercial Office. Responsibilities include monitoring security systems, access control, customer service, emergency response, and maintaining records. The role requires strong interpersonal skills, problem-solving abilities, and physical fitness. Join a recognized workplace with opportunities for growth and a commitment to service.

Benefits

Paid time off

Paid holidays

Opportunities for career growth

Medical available

401K/Direct Deposit

Skills-enhancing training

Qualifications

• Must be at least 18 years of age.
• Able to pass pre-employment drug screen and criminal background check.
• Able to meet physical essential functions of the job.

Responsibilities

• Monitor surveillance cameras and building security systems.
• Check identification of guests and manage visitor logs.
• Respond to alarms and assist in emergency procedures.

Skills

Interpersonal Skills

Problem-Solving Skills

Customer Service

Education

High School diploma or GED

Job description

Overview

Marksman-Titan Security Group is currently hiring aSecurity Officerto work at a Class A Commercial Office in Cleveland, Ohio.

Company Description

Marksman-Titan Security Group is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support.Named as a nationally recognized Top Workplace in 2024 and 2025, Marksman-Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of Commitment, Service, Integrity, Drive, and Innovation help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Responsibilities

Monitoring and Surveillance:

• Watch surveillance cameras to detect suspicious activity.
• Monitor building security systems like alarms or entry controls.

Access Control:

• Check and verify the identification of guests, visitors, and contractors.
• Ensure only authorized individuals can enter certain areas, including gated communities, private offices, or buildings.
• Manage visitor logs and issue visitor passes.

Customer Service:

• Assist guests with inquiries about local amenities, directions, or services.
• Provide a warm, welcoming environment for residents, guests, or clients.
• Address complaints or requests in a professional and timely manner.

Emergency Response:

• Respond to alarms, emergencies, or incidents promptly, contacting emergency services as needed.
• Assist in evacuation or lockdown procedures during emergencies.
• Be trained to handle first-aid and CPR if necessary.

Patrolling:

• Conduct regular patrols of the property to ensure safety and security.
• Inspect security equipment, doors, and windows to ensure they are locked and secure.

Maintaining Records:

• Keep detailed logs of incidents, unusual activities, or safety concerns.
• Record security check-in and check-out times for employees or residents.
• Report any maintenance issues or safety hazards to appropriate personnel.

Collaborating with Security Teams:

• Work closely with other security staff and management to implement safety protocols.
• Communicate any security breaches or potential threats to relevant authorities.

Assisting with Deliveries:

• Monitor and manage the reception of packages or deliveries to ensure safety.
• Escort couriers, maintenance workers, or contractors to specific locations within the building if necessary.

Conflict Resolution:

• Handle minor disputes or conflicts professionally, de-escalating situations when necessary.
• Work with residents or clients to resolve complaints while maintaining safety and security.

General Administrative Duties:

• Answer phones, emails, or messages related to security concerns or requests.
• Ensure that all building security measures are up to date and compliant with regulations.

The role requires a mix of interpersonal and problem-solving skills, as well as the ability to handle emergency situations efficiently.

Qualifications

• Must be at least 18 years of age
• High School diploma or general education degree (GED)
• Able to pass pre-employment drug screen and criminal background check
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Pay and Benefits

• Starting at$15.00 per hour
• Paid time off and paid holidays
• Opportunities for career growth and promotion
• Medical available
• 401K/Direct Deposit
• Skills-enhancing training

EOE/M/F/D/V

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