Security Officer - Casual

St Croix Health; St. Croix Falls (WI); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Health insurance

Vision & dental insurance

403b retirement program

Paid time off

EAP

Wellbeing program

Free parking

Job summary

St. Croix Health is seeking a Casual Security Officer to safeguard patients, visitors, and staff on the hospital campus and exterior grounds. Shifts run day and night, 12 hours, including weekdays and weekends.

Responsibilities include patrolling, responding to alarms, assisting with patient care support, and coordinating with emergency services. Requires High School diploma and BLS certification; healthcare security or customer service experience preferred.

Qualifications

• One year of customer service or healthcare experience preferred.
• Basic understanding of hospital procedures and safety protocols.
• Ability to respond appropriately to emergencies and alarms.

Responsibilities

• Provides on-site security presence on campus and exterior grounds.
• Patrols facilities, responds to alarms and disturbances, and secures doors/windows.
• Assists ED staff, patients, visitors, and transports as needed.
• Supports hospital switchboard during assigned hours and coordinates with safety agencies.

Skills

Customer service

Discretion

Observation

Communication

Independence

Education

High school diploma

BLS Certification

Job description

Description

St. Croix Health is looking for a Casual Security Officer to join our team. Availability to work both day and night 12-hour shifts. Day Shift 6 AM - 6 PM, Night Shift 6 PM - 6 AM, including weekdays and weekends.

This position is responsible for maintaining a safe and secure environment for patients, visitors and staff by patrolling and monitoring the healthcare center campus and exterior grounds.

Essential Duties and Responsibilities:

Provides security presence on Healthcare Center Campus and exterior grounds

• Provides physical on-site uniformed security presence primarily to the Emergency Department (ED), but also to all areas of the healthcare center campus and exterior grounds
• Conducts rounding of the healthcare center and exterior grounds

Assists departments with delivering great patient care

• Assist Emergency Department staff and law enforcement as needed. This can include monitoring or securing patients brought for treatment or other medical needs
• Assist with patient transports within the healthcare center campus, restraining or controlling patients as directed, transporting biological samples to lab when requested
• Assist visitors with unlocking vehicles, assist patients and guests into or out of vehicles, provide wheelchairs when needed and any other customer service need
• Assist ambulance crews with loading and unloading patients and securing patients and other medical properties

Manage facility security

• Respond to fire and other emergency alarms and calls
• Secures the helicopter landing pad or zone
• Answers alarms and investigates disturbances
• Rounding of healthcare campus premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates
• Work as Hospital Switchboard during specified hours of the day

Maintains building security management

• Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering
• Records and investigates security-related incidents and works closely with local public safety agencies for incidents requiring law enforcement involvement.

Conduct staff training for various departments

• Assists with staff training and exercises for facility evacuation, HazMat, and decontamination

Performs additional duties as assigned

* While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Requirements

Education & Licensure:

• High school diploma required
• Current BLS Certification (must be issued by the American Heart Association or the American Red Cross for Providers)

Experience:

• One year of prior experience in customer service or healthcare field is preferred.

Knowledge, Skills & Abilities:

• Ability to exercise discretion and independent judgement
• Ability to work closely with other staff in a professional manner
• Ability to understand and follow both written and verbal directives
• Thorough understanding of hospital procedures, emergency systems and equipment
• Observation skills
• Ability to work independently with minimal supervision

St. Croix Health is an Equal Opportunity Employer.

We will ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process. If reasonable accommodations are needed, please contact us at [e-mail] or 800-828-3627

St. Croix Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values.

Mission: To deliver care driven by excellence, guided by heart, and grounded in community.

Vision: To be a trusted partner in providing healthcare that is personal and accessible to all, by adapting to meet the needs of our communities, and support lifelong well-being.

Values: Integrity. Respect. Compassion. Collaboration

Here at St. Croix Health, we offer our employees with a robust benefits package that includes:

• Health, vision and dental insurance
• 403b retirement program with employer match
• Paid time off
• Short-term disability, long-term disability and life insurance options
• Education reimbursement
• Employee assistance program (EAP)
• Wellbeing incentive program
• Free parking

St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.