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Summary Description
Security Officers are responsible for promoting safety and security throughout the property while verbally interacting with Team Members, Guests, visitors, and vendors.
Essential Job Functions/Duties
- Provide exceptional guest service with a positive attitude.
- Promote the Players Club loyalty program to guests.
- Monitor and authorize entry and departure of individuals to protect against theft and secure company assets.
- Patrol premises to prevent intrusion or rule infractions, answer alarms, and secure vehicles, doors, windows, and gates.
- Use verbal de-escalation skills to dispel tense situations.
- Monitor assigned areas for unusual activities, discourage loiterers and panhandlers.
- Assist in removing disruptive individuals and document actions taken.
- Conduct investigations involving guests, collaborate with Surveillance, and complete investigative documentation.
- Handle confiscated items, document evidence, and maintain incident logs and reports.
- Escort team members transporting monies within the property.
- Exercise sound judgment, objectivity, and emotional control.
- Uphold integrity and adhere to standards required by a regulated business.
- Respond to medical emergencies according to policies and procedures.
- Safely operate assigned motor vehicles for transportation.
- Maintain control of keys and utilize communication systems effectively.
- Perform other duties as assigned.
Job Specifications
- Strong listening and communication skills.
- Problem-solving and critical thinking abilities.
- Ability to work independently and maintain high performance standards.
- Complete tasks efficiently while adhering to business standards.
Certification Requirements
Is this position responsible for selling, serving, or distributing alcoholic beverages or have authority to provide comps? No
Gaming License Required? Yes
Additional Details
- Seniority level: Not Applicable
- Employment type: Part-time
- Industries: Technical and Vocational Training and Education