Security Officer at Lake Mary Hospital

Orlando Health, Inc.; Orlando (FL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Benefits package starts day one

Flexible schedules

Tuition reimbursement up to $5,000/yr

Job summary

Orlando Health Lake Mary Hospital is seeking a Security Officer to safeguard patients, staff, and visitors. This role supports the LMH Security team in a high‑reliability healthcare setting.

The shift pattern is 3 x 12‑hour PM blocks, with a focus on patrols, access control, incident response, and customer service. Previous security experience is not required.

Join a growing hospital system that emphasizes safety, training, and career development.

Qualifications

• High school diploma or equivalent required.
• Must obtain State of Florida Class D Security Officer License within 90 days of hire.
• Must obtain CPI Certification within 60 days of hire.
• Basic knowledge of Microsoft Word for report writing.

Responsibilities

• Provide escorts for visitors, employees, and authorized people.
• Patrol hospital areas 24/7 in all weather conditions.
• Provide access support for authorized personnel, including sensitive areas.
• Detect suspicious activity and respond to safety concerns.
• Document incidents and prepare reports as required.
• Assist with enforcment of patient protection statutes when needed.

Skills

De-escalation

Customer service

Healthcare security practices

Education

High school diploma or equivalent

Florida Class D Security Officer License (within 90 days)

CPI Certification (within 60 days)

Tools

Microsoft Word

Job description

Department: LMH Security

Status: Variable Full-time | 3 x 12 hour shifts a week

Schedule

PM

PM

PM

Title: Security Officer

Orlando Health Lake Mary Hospital Orlando Health Lake Mary Hospital represents Orlando Health’s continued commitment to the Seminole County community, which we have proudly served for 40 years. As a comprehensive acute care facility, the hospital offers a full scope of medical and surgical services, including cardiovascular, general surgery, orthopedics, and women’s services with labor and delivery, alongside a future NICU. Opening with 124 beds, the 455,000 square foot hospital will be able to expand to up to 240 beds. State-of-the-art facilities include operating rooms, catheterization labs, interventional radiology, a vascular lab, an ICU and a full-service emergency department.

Position Summary

Provides security services to ensure order, safety, and protection of patients, visitors, team members, and hospital assets. Performs routine patrol, access control, incident response, and customer service duties in a healthcare environment while supporting the organization's mission, safety standards, and regulatory requirements.

Department: LMH Security

Status: Variable Full-time | 3 x 12 hour shifts a week

Schedule

Thursday | 6:00 AM - 6:30 PM

Friday | 6:00 AM - 6:30 PM

Saturday | 6:00 AM - 6:30 PM

Title

Security Officer

Organization

Orlando Health Lake Mary Hospital represents Orlando Health’s continued commitment to the Seminole County community, which we have proudly served for 40 years. As a comprehensive acute care facility, the hospital offers a full scope of medical and surgical services, including cardiovascular, general surgery, orthopedics, and women’s services with labor and delivery, alongside a future NICU. Opening with 124 beds, the 455,000 square foot hospital will be able to expand to up to 240 beds. State-of-the-art facilities include operating rooms, catheterization labs, interventional radiology, a vascular lab, an ICU and a full-service emergency department.

Features Include

• Center for Women and Babies
• Six state-of-the-art operating rooms
• Three catheterization labs with a dedicated interventional radiology and vascular lab
• Comprehensive cardiovascular care
• 16 ICU beds
• Observation unit
• Imaging
• Lab
• Orlando Health Scripts pharmacy
• Dining and café
• Chapel

Top Reasons To Choose Orlando Health - Lake Mary Hospital

• BEST Place to Work for 6 years!
• As a new hospital, Orlando Health Lake Mary offers unique opportunities for career advancement, leadership roles, and professional development.
• Benefits Package that begins on day one (Full-Time & Part-Time only).
• Flexible Schedules
• Tuition Reimbursement of up to $5,000 a year.

Responsibilities

What you will do

• Provides escorts for visitors, employees, students, and authorized people upon request.
• Patrols all areas of the hospital, both interior and exterior, on foot, bicycle, and/or vehicle, 24 hours a day and in all weather conditions, as assigned.
• Provides key assists and access support for authorized personnel, including in sensitive and restricted areas.
• Detects suspicious activity and responds appropriately to safety and security concerns.
• Reports criminal activity, suspicious behavior, and policy violations to leadership and law enforcement as appropriate.
• Investigates accident scenes, searches for and preserves evidence; investigates and interviews witnesses; makes oral and written reports; responds to varying situations with tact and diplomacy and deals with stressful, hostile or irrational person(s), whether due to physical or mental disability, drugs, or socio-economic differences or other factors and recommends legal action if needed.
• Assists medical staff with the enforcement of Baker Act (F.S. 394.463) and Marchman Act (F.S. 397.675397.6775) patients with the use of approved medical restraints as requested by physicians under Florida Statutes.
• Works with law enforcement and correctional officers regarding patient/prisoner intake, supervision, and status during hospitalization.
• Reports all safety and security hazards or violations throughout the campus.
• Responds to inbound and outbound helicopter operations by securing the helipad and assisting flight crews with patient movement when needed.
• Use and understand the operation of walk-through, handheld metal detectors, and X-Ray machines and other assigned security equipment.
• Maintains reasonably regular, punctual attendance consistent with organizational policy and applicable standards.
• Maintains compliance with all hospital and departmental policies and procedures.
• Responds to threats or acts of violence involving patients, staff, and visitors.
• Responds to patient elopement, abduction-related events, person-down calls, emergency intake situations, fire alarms, severe weather events, suspicious packages, bomb threats, hazardous materials incidents, and other emergency events.
• Documents slip/trip/fall incidents and related liability events using event reports and photography, as appropriate.
• Assist department leaders with security support for sensitive personnel matters, including escorts for terminated employees.
• May be required to testify in court or other legal proceedings related to incidents occurring in the course of duty.
• Performs other related functions as assigned.

Qualifications

• High school graduate or equivalent.
• Basic knowledge of Microsoft Word for report writing purposes.
• Training in de-escalation, workplace violence prevention, customer service, and healthcare security practices preferred.
• No prior security experience required.
• Experience in healthcare, military, public safety, law enforcement support, corrections, or security-related environments preferred.
• Must have a valid Florida driver’s license and be insurable under the organization’s insurance carrier requirements and standards.
• Must obtain a State of Florida Class D Security Officer License within 90 days of hire and maintain during employment.
• Must obtain Crisis Prevention Intervention (CPI) Certification within 60 days of hire and maintain annual renewal.