Security Officer - AM/Mid - Full-time - Benefits after 30 days

Hyatt Hotels Corporation; Minneapolis (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading hotel brand as a Security Officer in Minneapolis, where you will maintain a safe environment for guests and colleagues. This full-time position offers a collaborative atmosphere, comprehensive benefits, and opportunities for professional growth. Your role will include monitoring the premises, responding to incidents, and providing exceptional customer service. If you have a passion for safety and hospitality, this is the perfect opportunity to advance your career.

Benefits

Health benefits after 30 days

401K with company match

Discounted room nights

Free meals in colleague cafeteria

Paid Time Off

Qualifications

• Proficient in basic computer skills.
• Ability to stand for long periods and walk moderate distances.
• Prior experience in security preferred.

Responsibilities

• Monitor hotel premises via patrols and surveillance systems.
• Respond quickly and professionally to incidents.
• Provide excellent service and support to guests.

Skills

Communication

Customer Service

Flexibility

Education

High School Diploma

Tools

Basic Computer Skills

Job description

When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

Security Officer - AM/Mid - Full-time - Benefits after 30 days!

Unlock your next adventure. Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best, and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.

As a Security Officer at Hyatt Regency Minneapolis, you will play a critical role in maintaining a safe and welcoming environment for guests, colleagues, and visitors. Your presence will support the overall guest experience through proactive safety measures, conflict resolution, and excellent customer service.

Responsibilities include, but are not limited to:

• Monitor hotel premises via patrols and surveillance systems to ensure safety and security
• Respond quickly and professionally to incidents, emergencies, or disturbances
• Assist with crowd control, lost and found, and access control
• Complete detailed reports on incidents, accidents, and daily activities
• Provide excellent service and support to guests and colleagues in a courteous and helpful manner
• Enforce hotel policies and procedures while maintaining a calm and respectful demeanor
• Collaborate with local law enforcement or emergency services when necessary
• Assist with fire drills, evacuation procedures, and first aid as needed

What you can expect

• Collaborative and team-driven environment with diverse industry experience and multicultural backgrounds
• Health benefit eligibility at 30 days of employment
• 401K with company match – eligible to contribute at 30 days of employment
• Discounted room nights at over 1,000 Hyatt properties upon hire
• Free room nights at over 1,000 Hyatt properties at 90 days of employment
• Education Assistance/Tuition Reimbursement
• Discounted employee parking ($5/day or $100/month)
• Access to hotel gym (25,000 sq. ft.)
• Free meals in colleague cafeteria
• Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
• Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)

Qualifications

• A resume must be provided to be considered for this position
• Proficient in basic computer skills
• Ability to stand for long periods and walk moderate distances
• Refined verbal and written communication skills
• A true desire to satisfy the needs of others in a fast-paced environment
• Must be able to work a flexible schedule, including weekends and holidays
• Prior experience in security preferred
• Previous hospitality experience is a plus
• Must have flexible availability, including weekends and holidays.