Security Officer, Allentown/Sacred Heart (Full-time) (Second/Third Shift)

St. Luke's University Health Network - Nurse; Allentown (Lehigh County); On-site; USD 35,000 - 45,000; Full time

Job summary

St. Luke's University Health Network is seeking a dedicated Security Officer to ensure safety for patients, visitors, and staff at the hospital. The role involves patrolling, responding to incidents, and maintaining a secure environment. Ideal candidates should possess a high school diploma or equivalent and have experience in security or customer service.

Qualifications

• 3 years of verifiable experience in lieu of diploma.
• Experience in security or related fields preferred.

Responsibilities

• Patrol hospital property to ensure safety for patients and visitors.
• Handle and monitor patients exhibiting violent behavior.
• Perform hazardous patient decontamination procedures.

Skills

Customer Service

Verbal De-escalation

Physical Restraint

Education

High School Diploma or equivalent

Job description

St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization, which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses, and other healthcare providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for healthcare.

The Security Officer provides valuable information and service for patients, visitors, and staff at the hospital. The officer must always display a professional, helpful, and positive attitude when dealing with all internal and external customers. Responsibilities include performing security duties, responding to security alerts, fires, and disasters (e.g., Disasters Levels I-IV). The core responsibility is to protect staff, visitors, patients, and property according to policies and procedures.

JOB DUTIES AND RESPONSIBILITIES:

1. Patrol hospital property to ensure safety for patients, visitors, employees, etc.
2. Handle and monitor patients exhibiting violent behavior.
3. Investigate security-related incidents and document findings on incident reports.
4. Maintain a daily report of activities.
5. Lock and unlock hospital buildings as needed.
6. Participate in fire and disaster response teams.
7. Enforce hospital parking policies.
8. Greet all customers with a caring and professional attitude.
9. Respond to agitation or violent behavior with verbal de-escalation and/or physical restraint, demonstrating competence as part of the security alert team.
10. Perform hazardous patient decontamination procedures, including hazard identification, proper PPE use, setup of decontamination systems, removal of contaminated clothing, and disposal of contaminated waste.

PHYSICAL AND SENSORY REQUIREMENTS:

Must meet specific physical requirements, including sitting, standing, and walking for up to eight hours per day, with breaks; handling and gripping equipment; occasional lifting and carrying objects over 200 pounds with assistance; occasional stooping, bending, crouching, and reaching; hearing for normal conversation; and seeing for general and color vision, as well as depth perception.

EDUCATION:

High school diploma or equivalent (G.E.D.) required, or a minimum of 3 years of verifiable experience in lieu of diploma.

TRAINING AND EXPERIENCE:

Experience in security or related fields and customer service preferred. Valid PA or NJ Driver’s License with a good driving record is required. Adherence to motor vehicle regulations while operating hospital vehicles is mandatory.

Applicants should complete their application with full legal name and current address, including employment history for the past 7 years, and are encouraged to upload a current resume with all work history, education, certifications, and licenses. Creating a profile after submitting the application is highly recommended.

Thank you for your interest in St. Luke's!

St. Luke's University Health Network is an Equal Opportunity Employer.