Security Officer Access Services

Allied Universal; Flower Mound (TX); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Full Time Reception Access Services in Flower Mound, TX. You will greet visitors, verify credentials, manage access, and support a professional, secure environment at a healthcare location.

Provide exceptional customer service and respond to security-related concerns. Responsibilities include monitoring entry activity, maintaining visitor records, and coordinating with staff and site leadership as needed.

Qualifications

• Customer service experience preferred.
• Comfort using a computer or tablet preferred.
• Access control and badge experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide exceptional customer service to patients, visitors, staff, and/or vendors while carrying out security-related procedures, site-specific policies, and emergency response activities at a healthcare location.
• Serve as a professional front desk presence by greeting visitors, managing access in accordance with site procedures, and directing individuals to appropriate departments or services.
• Monitor entry activity, maintain visitor records and/or sign-in processes, and report unusual activity, access concerns, or policy violations to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting emergency services and/or site leadership when appropriate.
• Assist with communications, phone inquiries, and administrative support related to security-related operations while maintaining confidentiality of sensitive information.

Skills

Customer service

Computer skills

Access control

Badge management

Education

Guard Card or license

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Reception Access Services in Flower Mound, TX, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will welcome visitors, manage access, verify credentials, and support a professional, secure environment. You will provide exceptional customer service, communicate clearly with staff and guests, and respond to security-related concerns. Join Allied Universal, where our agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $17.01 / Hour

Job Schedule:

DayTimeMon01:00 PM - 08:00 PMTue01:00 PM - 08:00 PMWed01:00 PM - 08:00 PMThur01:00 PM - 08:00 PMFri01:00 PM - 08:00 PM

What You’ll Do:

• Provide exceptional customer service to patients, visitors, staff, and/or vendors while carrying out security-related procedures, site-specific policies, and emergency response activities at a healthcare location.
• Serve as a professional front desk presence by greeting visitors, managing access in accordance with site procedures, and directing individuals to appropriate departments or services.
• Monitor entry activity, maintain visitor records and/or sign-in processes, and report unusual activity, access concerns, or policy violations to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting emergency services and/or site leadership when appropriate.
• Assist with communications, phone inquiries, and administrative support related to security-related operations while maintaining confidentiality of sensitive information.

Minimum Requirements:

• A Guard Card or license is preferred.
• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.