Security Officer – Access Control & Guest Care

Securitas Security Services USA, Inc.; Dubuque (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision & 401K

Life Insurance

Telemedicine

Paid Time Off

Uniforms Provided

Paid Training

DailyPay Access

Employee Discounts

Job summary

Securitas Security Services USA, Inc. in Dubuque, IA is hiring a Corporate Security Officer to monitor the premises, manage access, and maintain a safe environment. The role emphasizes high-quality customer service and professional conduct on site.

Work involves regular patrols, incident reporting, and collaboration with client staff. This full-time position offers benefits and requires pre-employment screening; salary is shown as hourly wage.

Qualifications

• 18 years of age or older.
• High School Diploma or GED required.
• Strong computer / technology skills.
• Security, Law Enforcement, or Military experience a plus.
• Excellent customer service and teamwork skills.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Responsibilities

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to the client’s employees and guests.
• Utilizing technology devices throughout shift.
• Conduct tours of the property.
• Building access control and credential verification.
• Complete accurate reports.
• Assist with emergencies and special events as needed.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Skills

Customer service

Team leadership

Computer skills

Independent work

Calm under pressure

Attention to detail

Professional demeanor

Emergency response

Military/LE experience

Education

High School Diploma or GED

Job description

Securitas Security Services USA, Inc. in Dubuque, IA is hiring a Corporate Security Officer to monitor the premises, manage access, and maintain a safe environment. The role emphasizes high-quality customer service and professional conduct on site.

Work involves regular patrols, incident reporting, and collaboration with client staff. This full-time position offers benefits and requires pre-employment screening; salary is shown as hourly wage.