Security Officer 3rd Shift

MARCUS HOTELS INC; Lake Geneva (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An extraordinary career opportunity awaits at a prestigious AAA Four Diamond resort. As a 3rd Shift Safety Officer, you will play a crucial role in ensuring the safety and security of guests and associates at this award-winning destination. Your responsibilities will include conducting patrols, responding to emergencies, and operating the dispatch center. This role offers a chance to be part of a team committed to delivering exceptional guest experiences while enjoying a range of perks including meal discounts, gym memberships, and comprehensive insurance benefits. Join a dynamic environment where your contributions will make a meaningful impact.

Benefits

Free meals every shift

Discounted Gym Membership

Room discounts

Discounts at restaurants and cafes

Free parking

Movie theater coupons

Career growth opportunities

Early wage access

Paid time off

Medical, dental, and vision insurance

Qualifications

• Prior experience in security, military, or EMS preferred.
• Exceptional people skills and strong writing abilities.
• Knowledge of local laws and ordinances is a plus.

Responsibilities

• Maintain safety for guests and associates through patrols.
• Respond to emergency incidents and security requests.
• Write professional case reports on incidents.

Skills

Security Experience

Customer Service Skills

Writing Skills

Logical Thinking

Interpersonal Skills

Education

College Education

Tools

CCTV Monitoring

Dispatch Center Operations

Job description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a 3rd Shift Safety Officer at the Grand Geneva Resort & Spa, you play an integral part in ensuring the hotel guests, associates, and hotel property are maintained in a safe and secure environment.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

• Maintain safety for guests and associates while protecting property through continuous foot and vehicle patrols of the 1,300-acre campus including the restaurants, lobby area, associate entrance, banquet areas, guest floors, service and parking areas.
• Respond to emergency incidents and security requests.
• Operate a dispatch center, handling key control, fire alarm and CCTV monitoring, and dispatching routine and emergency calls.
• Write professional case reports on incidents.
• Collect all package passes and parcels taken from the hotel.
• Perform proactive security, safety, and loss prevention practices.
• Investigate situations and conditions.
• Perform other duties as assigned.

What do you bring to the role?

• Prior experience in security, military, or EMS preferred. Knowledge of security and law enforcement practices is a plus.
• College education preferred.
• Knowledge of local laws and ordinances.
• Exceptional people skills, customer service mentality and strong writing & logical thinking abilities.
• Ability to build and maintain positive relationships with colleagues and the public.
• Ability to stand, walk, sit, and use hands for extended periods.
• Flexibility to work various shifts, including overnight, weekends and holidays.
• Must be computer literate.

What’s in it for you?

• A free, well-balanced meal every shift.
• Discounted Gym Membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Early wage access.
• Paid time off.
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match.
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.