Security Officer 3

WVU Medicine Camden Clark Medical Center; Parkersburg (WV); On-site; USD 42,000 - 70,000; Full time

Job summary

WVU Medicine Camden Clark Medical Center seeks an experienced Security Supervisor to lead the hospital security team, coordinate daily operations, and ensure a safe environment for staff and patients. The role requires certifications and VA DCJS registration with a strong emphasis on training and incident management.

Candidates should have a high school diploma, 3 years in security, and prior supervisory experience, with a willingness to obtain required certifications and pass a background

Qualifications

• High school diploma or equivalent.
• State criminal background check and Federal (if applicable) background check as required for regulated areas.
• Three (3) years’ experience in a safety or security related field.
• Previous experience supervising a staff of employees.
• Completion of department-level training requirements including Defensive Tactics, OC Spray, Baton, Taser, and related certifications within six months of hire.
• Must obtain VA DCJS Registration within six (6) months of hire and maintain it.
• Successful passing of a psychological evaluation.
• Completion of armed security officer training and related coursework.
• Maintain knowledge of security policies and incident reporting; ability to coordinate with police when needed.

Responsibilities

• Provides leadership to security officers by coaching and counseling to promote safe interactions with hospital staff and public.
• Schedules security staff to cover approved shifts and coordinates daily team functions.
• Evaluates performance and completes competencies for security personnel.
• Coordinates and conducts initial and annual security training and maintains training records.
• Maintains professional conduct and handles conflicts; summons police when necessary.
• Manages security violations and coordinates with police or admin as required; logs incidents.
• Responds to requests for assistance from staff, visitors and students; escorts personnel as needed.
• Prepares badges and parking permits; ensures name tags are visible per policy.
• Assists with restraining violent individuals until police arrive; participates in investigations and reports.

Skills

Leadership

Team supervision

Coaching

Education

Associates Degree in security management or criminal justice

Graduation from accredited law enforcement or corrections academy

Tools

Defensive Tactics Certification

OC Spray Certification

Baton Certification

Taser User Certification

VA DCJS Registration

Psychological evaluation

Lethal Weapon Training

Handcuffing Tactics training

AVADE Training Levels I-III

Job description

Welcome! We’re excited you’re considering an opportunity with us! Below, you’ll find other important information about this position.

MINIMUM QUALIFICATIONS

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• High school diploma or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas

EXPERIENCE

• Three (3) years’ experience in a safety or security related field.
• Previous experience supervising a staff of employees.

To be completed as established by department: (Administered at Department level)

• Obtain Defensive Tactics Certification
• ACT 235 training
• OC Spray Certification
• Baton Certification
• Taser User Certification
• Obtain VA DCJS Registration within six (6) months of hire and maintain
• Successfully pass psychological evaluation.
• Completion of the training requirements for an armed security officer
• Completion of all departmental Lethal Weapon Training and course work
• Handcuffing Tactics training
• AVADE Training Levels I - III

PREFERRED QUALIFICATIONS

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• Associates Degree with an emphasis on security management or criminal justice.
• Graduation from an accredited Federal, State, or Local Law Enforcement or Corrections Academy.

EXPERIENCE

• Previous experience / training in security operations

CORE DUTIES AND RESPONSIBILITIES

• Provides a leadership role to security officers by coaching, counseling, and lending expertise to promote positive interaction within the hospital and the public both in preventing and resolving conflicts.
• Schedules the security staff to cover the approved schedule. Coordinates daily functions of the team to help ensure that all tasks assigned are completed in an efficient manner.
• Evaluates performance of security officers and makes recommendations for personnel actions. Completes competencies for security personnel.
• Coordinates and conducts initial and annual training programs for security personnel to include new security officer orientation and maintains training records.
• Maintains a professional attitude at all times, being politely firm and positive. Conflicts should be handled smoothly and effectively and when that is not possible, law enforcement officers must be summoned.
• Manages security violations appropriately, calling for police or administrative assistance when needed. Ensures security violations are reported in the appropriate report systems.
• Responds to requests for assistance from hospital personnel, students and visitors, e.g. available at shift changes to escort employees to designated parking areas.
• Prepares name badges and parking permits as requested by the Human Resource Department. Observes staff to be sure name tags are present and visible per hospital policy.
• Assists with restraining a violent patient or violent visitor until police arrive.
• Participates in investigations and interacts with police force, maintains records and prepares incident reports when indicated by the incident reporting procedure. Adds cases to activity log by listing any case that requires potential time in court.
• During routine security patrols, doors found unlocked are secured and entered into computer log. Offices and areas are unlocked when requested if appropriate; also logged into computer.
• Reviews security manual to maintain current knowledge. Responds to emergency situations according to responsibilities outlined in the disaster, fire, bomb threat and hostage situation plans found in the safety section of the security manual.
• Routine security patrols also include safety checks as listed in the procedure manual. Any violations are corrected or reported to the safety officer or put into the incident reporting system on the internet.
• Ensures that all surveillance records, reports, schedules, and directives are maintained within the security office.
• Assists with managing Hospital Fleet vehicles to include monthly inspections and maintenance.
• Assists with maintaining electronic and manual (lock and key) security systems.
• Follows hospital, local, state and federal guidelines for ensuring safe environment for workers, patients and public. Maintains and monitors staff compliance with hospital and departmental policies and procedures for safety, security, and infection control. Complies with JC, OSHA and HIPAA.
• Communicates and interacts with patients, families, visitors, physicians, departmental and hospital staff and the public in general in a manner that demonstrates professionalism and concern for the individuals' need(s). Ensures that all information relating to security and parking policies and communicated to all patients, visitors and staff.
• Remains current and responsive to changes in healthcare delivery and safety and security standards established by professional organizations, regulatory and accrediting bodies and the needs of the organization. Participates in all required in-service programs. Attends workshops as required.
• Develops and implements processes to assess and improve the services provided and compliance with regulatory requirements. Coordinates regulatory agency surveys and inspections of facility. Reports results to appropriate administrative levels.

PHYSICAL REQUIREMENTS

• Must meet Department of Labor’s MEDIUM duty standard (MEDIUM WORK- exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly)
• Able to bend, stoop, reach and be capable of normal rotation, standing and walking for an 11-12 hour shift.

WORKING ENVIRONMENT

• May be scheduled to work various shifts based on departmental and patient needs. May be required to travel between facilities/buildings.
• Able to wear latex or non-latex gloves with frequent changes and hand washing
• May be exposed to various situations related to working in an acute care hospital environment

SKILLS AND ABILITIES

• Must be able to obtain/maintain Defensive Tactics, OC Spray, Baton, and Taser certifications.
• Must be able to obtain/maintain VA DCJS Registration.
• Must be able to successfully pass background check and psychological evaluation.

Additional Job Description

Scheduled Weekly Hours: 40

Exempt/Non-Exempt

United States of America (Non-Exempt)

Shift

United States of America (Non-Exempt)

Company

CCMC Camden Clark Medical Center

Cost Center

608 CCMC Security

Address

800 Garfield Ave
Parkersburg
West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.