Security Officer, 20hrs

Beth Israel Lahey Health; United States; On-site; USD 28,000 - 34,000; Full time

Job summary

Beth Israel Lahey Health is seeking a dedicated security staff member to support a safe hospital environment and excellent patient care. The role involves patrolling grounds, observing patients, and coordinating with Patient Care Services to protect staff and visitors.

Responsibilities include responding to alarms, documenting incidents, and assisting with safety escorts. The position requires a high school diploma, at least one year of security experience, and relevant certifications.

Qualifications

• High school diploma or equivalent required.
• At least one year of security experience or one year toward Criminal Justice/healthcare security program.

Responsibilities

• Conduct interior and exterior patrols to inspect for hazards and criminal activity.
• Provide one-to-one patient observation for at-risk patients.
• Record and report security and safety incidents.
• Assist with safety escorts and crowd/traffic control as needed.
• Respond to alarms, emergencies, and code events promptly.

Skills

Security experience

Customer service

Crisis management

Education

High school diploma or equivalent

Criminal Justice coursework

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Contributes to the Hospital’s mission to care, heal and to excel in service to our community by providing a safe environment for staff, patients, visitors and property. This staff position will have an impact on employee and patient satisfaction by professionally providing security services in collaboration with all hospital departments to enhance the hospital environment and improve the patient experience.

Job Description

Qualifications

• Education/Experience Required: High school diploma or equivalent
• At least one year of security experience or one year successful completion toward a degree in Criminal Justice or Certified Healthcare Security Officer.

Licenses, Registrations, Certifications

• Current Class D Driver's License
• AVADE (Employees must be certified within 1 year of hire date. Employees must receive yearly re-certification).
• LIFE SUPPORT CERTIFICATION REQUIRED: BLS or Heart Saver

Job Functions

As part of the Security team, this position:

• Performs one to one and close observation of patients in a safe and professional manner in collaboration with Patient Care Services.
• Conducts interior and exterior patrols to inspect the grounds for criminal activity, and health and safety hazards.
• Provides one to one patient observation for at risk patients throughout the organization to keep the patient and others safe.
• Records and reports security and safety related incidents.
• Provides safety escorts upon request.
• Enforces parking regulations and assists with traffic control.
• Investigates lost or stolen items.
• Investigates alarms and emergency calls immediately.
• Reacts to emergency codes expediently to follow through on the situation until parties are safe or the situation is resolved.
• Responds to customer service requests in a timely manner with an emphasis on improving the patient experience.
• Supports shuttle services in daily duties, inclement weather and emergency situations by driving employees as needed.
• Transports bodies and body parts to the morgue, filing essential documentation timely and accurately.

Pay Range

Pay Range: $20.00 - $24.87. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

Equal Opportunity Employer/Veterans/Disabled

At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.