Security Officer, 1st shift - Hilton Anatole

Hilton. For The Stay; Town of Texas (WI); On-site; USD 42,981,000 - 63,039,000; Full time

Job summary

Hilton Anatole is seeking a Security Officer for the 1st shift to safeguard guests, team members, and the property. You will patrol both interior and exterior areas, respond to emergencies, and maintain detailed incident reports.

The role emphasizes guest service, safety, and adherence to Hilton's standards. Ideal candidates will contribute to a secure environment by staying vigilant, following procedures, and assisting guests with inquiries in a professional, courteous manner.

Qualifications

• Demonstration of Hilton values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
• Attributes for success: Quality, Productivity, Dependability, Customer Focus, Adaptability

Responsibilities

• Patrol interior and perimeter of the hotel to identify safety and security risks
• Respond to emergencies including fires, medical incidents, and threats to life or property
• Write reports and ensure accuracy of documentation
• Address guest inquiries and resolve issues promptly and courteously
• Initiate preliminary investigations as needed and promote safe work practices

Job description

Security Officer, 1st shift - Hilton Anatole

A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Security Officer you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks security risks and undesirable conditions
• Respond to emergency situations including but not limited to safety hazards fires medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents as needed
• Writes reports and ensures accuracy of necessary documentation as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely friendly and efficient manner

What are we looking for?

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!