Security Officer (1st Shift)

MillerKnoll; Zeeland (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

MillerKnoll in Zeeland, Michigan seeks a vigilant security officer responsible for patrols of multiple facilities, safeguarding associates, guests, and property. The role acts as a liaison with law enforcement and fire departments and requires prompt reporting of incidents.

Responsibilities include investigating unusual occurrences, assisting with hazards, and providing first aid when needed, while maintaining detailed logs and delivering clear communications.

Qualifications

• Requires ability to interact with personnel at all levels in a friendly, professional manner.
• Must be able to use office software and tools including Microsoft Office.
• Excellent verbal, written, and interpersonal communication skills; ability to de-escalate situations.

Responsibilities

• Patrol multiple buildings on foot and by vehicle to protect people and property.
• Liaise with outside agencies such as law enforcement and fire departments.
• Investigate and report suspicious or unusual occurrences; assist in hazardous response and provide first aid.
• Prepare reports and activity logs; communicate information as needed.

Skills

Communication skills

Verbal, written communication

Attention to detail

Problem solving

De-escalation

Independent judgment

Team collaboration

Stand or sit long hours

Education

High school diploma or GED

Public safety/security experience

Tools

Microsoft Office

Access control systems

Job description

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Duties may include foot and vehicle patrols of multiple buildings to ensure the safety and security of MillerKnoll associates, guests, and property against fire, theft, vandalism, illegal entry, and other hazards. The officer will function as a liaison between MillerKnoll and outside agencies, including law enforcement and fire departments. Officers will also investigate and report suspicious or unusual occurrences, assist in hazardous response, and provide first aid.

Essential Functions

• Ability to assume incident command for medicals, fires, and other emergencies.
• Ability to multi-task in a high-paced environment.
• Able to coach and achieve results through others to solve immediate issues.
• Be service-centric while also being able to effectively and tactfully enforce MillerKnoll policies and procedures.
• Monitoring, operating, testing, various, and data entry responsibility for various computerized and electronic equipment used in access control, fire, and security systems.
• Possess and practice strong verbal and written communication skills.
• Possess initiative and strong situational awareness with balanced and sound independent judgment.
• Prepare reports, activity logs and communicate the information as needed.
• Protect sensitive company and team member information.
• Reads, understands, communicates, and interprets written and verbal instructions, work documentation, policies and practices, safety rules, operating procedures, maintenance instructions, and reports, which are written in English.
• Regular and predictable attendance based on scheduled hours.
• Respond to medicals, fires, and other site emergencies.
• Use resources provided to make decisions without direct supervision.
• Work in a team environment while completing projects as requested to achieve business objectives.
• Performs additional responsibilities as requested to achieve business objectives.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Experience

One of the following is required:

• High school diploma or its equivalent (GED, for example)
• Work experience which demonstrates performance competency.
• Prior public safety, military, or security officer-related job experience is preferred.

Licenses and Certifications

• Must possess and maintain a valid driver's license with a good driving record.
• First aid/CPR/AED certification or ability to certify within 30 days of hire.

Skills And Abilities

• Requires ability to interact with personnel at all levels within the corporation, outside agencies, and the general public in a friendly, positive, and professional manner.
• Demonstrated ability to effectively use office automation/communication software and tools currently used in the MillerKnoll office environment, including proficiency in Microsoft Office products.
• Must possess excellent verbal, written, and interpersonal communication skills and the ability to solve problems and de-escalate situations in a non-confrontational manner.
• Must have excellent attention to detail and accuracy with the ability to manage multiple job duties while maintaining the highest levels of professionalism and confidentiality.
• Must be able to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures and work independently with little or no supervision.
• May be regularly required to stand or sit for extended periods, walk long distances, use hands to handle, hold, or feel objects, tools, or controls, reach with arms, and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to hear conversations in noisy environments.

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail]. This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.