Security Officer - 1st Shift

Mercy Health Corporation; Freeport (IL); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Parental and caregiver leave

Tuition and certification reimburse—

Job summary

Mercyhealth is seeking a security professional responsible for greeting patients and visitors, patrolling campuses, and responding to security calls. The role includes monitoring CCTV/alarms, enforcing parking policies, and coordinating with maintenance and emergency teams.

Applicants should have a high school diploma, security experience preferred, and may need a FOID card if applicable. Training and ongoing certification are required; bilingual skills are a plus.

Qualifications

• High school diploma or equivalent required.
• Security experience preferred.
• Bilingual skills are preferred.

Responsibilities

• Greet patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner.
• Patrol buildings, grounds, and parking lots to deter crime and detect irregularities.
• Respond to dispatch/security service calls and overhead emergency codes.
• Check grounds for cleanliness and safety; enforce parking policies.
• Notify maintenance for lighting or HVAC issues by initiating work orders.
• Assist with fire drills and training documentation.
• Write daily reports on shift activities and incidents.
• Investigate and document unusual incidents reported by staff, visitors, or patients.
• Monitor environment using CCTV and alarms as applicable.
• Ensure partners/contractors display Mercyhealth badges or IDs.

Skills

Security experience

Bilingual skills

Education

High school diploma or equivalent

Bilingual skills

Job description

• Takes initiative to greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner projecting an open and friendly attitude on a daily basis.
• Provides a visible deterrence to crime and prohibited activities by patrolling the buildings, grounds, and parking lots of Mercyhealth to detect any irregularities. Inspects doors, windows and locks to ensure a high level of security.
• Respond to all dispatch/ security service calls and overhead emergency code calls.
• Checks grounds and areas for cleanliness and safety
• Perform parking lot patrols and enforce Mercyhealth parking policy
• Notifies maintenance staff concerning need for repairs or additions to lighting, heating, and ventilating equipment through initiating a work order.
• Assist with completion of fire drills as requested.
• Write clear and accurate daily reports of shift activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Provides initial investigation and documentation of incidents of unusual circumstances reported by Mercyhealth personnel, visitors, physicians, or patients.
• Orient and train security staff at respective sites of responsibility as needed and complete training documents.
• Monitors the Mercyhealth environment using electronic security equipment (CCTV, Alarms, etc.) as applicable by location.
• Is required to assure and/or request partners and contractors to display Mercyhealth badges or required proof of identity.
• Duties pertinent to site specific requirements will be assigned.
• Ensure the safety of all during takeoff and landings of MedFlights.
• Assist with identification of deceased patients and verification of credential of funeral home and Medical Examiner's Office personnel.

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent required Security experience preferred .

Bilingual skills are preferred

CERTIFICATION/LICENSURE

Illinois residents are required to possess a valid FOID (Firearms Owners Identification Card) card/ or be eligible to obtain one for employment .

With the exception of House of Mercy , officers will complete department specific training (Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc.) required within 12 months of hire. Must maintain this proficiency on an annual basis.

PAY RANGE:

$18.28 - $27.42

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Takes initiative to greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner projecting an open and friendly attitude on a daily basis.
• Provides a visible deterrence to crime and prohibited activities by patrolling the buildings, grounds, and parking lots of Mercyhealth to detect any irregularities. Inspects doors, windows and locks to ensure a high level of security.
• Respond to all dispatch/ security service calls and overhead emergency code calls.
• Checks grounds and areas for cleanliness and safety
• Perform parking lot patrols and enforce Mercyhealth parking policy
• Notifies maintenance staff concerning need for repairs or additions to lighting, heating, and ventilating equipment through initiating a work order.
• Assist with completion of fire drills as requested.
• Write clear and accurate daily reports of shift activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Provides initial investigation and documentation of incidents of unusual circumstances reported by Mercyhealth personnel, visitors, physicians, or patients.
• Orient and train security staff at respective sites of responsibility as needed and complete training documents.
• Monitors the Mercyhealth environment using electronic security equipment (CCTV, Alarms, etc.) as applicable by location.
• Is required to assure and/or request partners and contractors to display Mercyhealth badges or required proof of identity.
• Duties pertinent to site specific requirements will be assigned.
• Ensure the safety of all during takeoff and landings of MedFlights.
• Assist with identification of deceased patients and verification of credential of funeral home and Medical Examiner's Office personnel.

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent required Security experience preferred .

Bilingual skills are preferred

CERTIFICATION/LICENSURE

Illinois residents are required to possess a valid FOID (Firearms Owners Identification Card) card/ or be eligible to obtain one for employment .

With the exception of House of Mercy , officers will complete department specific training (Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc.) required within 12 months of hire. Must maintain this proficiency on an annual basis.

PAY RANGE:

$18.28 - $27.42

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women

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