Security Officer 1 - (7am to 3:30pm)

Tampa General Hospital; Tampa (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Tampa General Hospital is seeking a Security Officer I, focused on ensuring safety and exceptional customer service. This role includes enforcing policies, responding to incidents, and supporting patients and visitors in a busy hospital environment.

Qualifications

• Must obtain Florida Security license (Class 'D') within six months.
• Certification in de-escalation (MOAB, CPI, etc.) required.
• Basic Life Saving (CPR/AED) certification within six months.

Responsibilities

• Provide a safe and customer service-friendly environment.
• Enforce hospital policies and document security-related incidents.
• Assist patients and visitors with vehicle malfunctions.

Skills

Customer Service

Safety Awareness

Education

High school diploma or G.E.D preferred

Job description

JOB SUMMARY

The Security Officer I is required to utilize a safety-centric mindset with a focus on customer service skills. Security Officers I will be expected to provide a safe, pleasant, and customer service-friendly environment while enforcing hospital policy, documenting security-related incidents, conducting traffic control, and assisting patients and visitors with simple vehicle malfunctions. Additional responsibilities include infant and newborn unit security, participating in various incident responses, facility lockdown events, storing and logging patient valuables, and performing physical security rounds on local TGH facilities. Qualified officers will assist in responding to emergency codes, provide a security presence in the Level I trauma center located in the emergency room, and assist in applying restraints to violent or dangerous patients as required throughout the hospital. Responsible for performing job duties in accordance with the mission, vision, and values of Tampa General Hospital.

Qualifications:

• High school diploma or G.E.D preferred.
• Current Florida driver license; must obtain Florida Security license (Class "D"), de-escalation certification (MOAB, CPI, etc.), and Basic Life Saving (CPR/AED) within six months of hire.
• Additionally, must obtain Basic International Association for Healthcare Security and Safety (IAHSS) certification within one year of hire.