SECURITY OFFICER

Paylocity; Windermere (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation

Aflac Benefits

Referral Bonuses

Advancement Opportunities

$300 Sign on bonus after 90 days of em

Job summary

VITAL SECURITY AND INVESTIGATIONS is seeking a dedicated Residential Access Control Officer to manage entry to a residential community, ensuring safety for residents, guests, and staff. The role centers on first-point-of-contact duties with a strong emphasis on customer service and security best practices.

Shifts include Saturday & Sunday 6am–2pm and Monday–Wednesday 2pm–10pm, with opportunities for advancement and a $300 sign-on bonus after 90 days, contingent on performance.

Qualifications

• Valid Florida Class D security license in good standing.
• Reliable transportation to the work site.
• Experience with residential access control or visitor management systems preferred.

Responsibilities

• Monitor and control resident, guest, and vendor access at entry points.
• Verify visitor identities and maintain logs.
• Issue and deactivate resident keys, fobs, and access cards.
• Operate gate, intercom, and video entry systems.
• Greet residents and guests professionally to create a welcoming impression.
• Respond to alarms, malfunctions, or unauthorized access.
• Coordinate deliveries and contractor access per guidelines.
• Enforce guest access, parking, and common area rules.
• Document incidents and prepare reports for management.
• Collaborate with property management for access issues.
• Participate in training on access control and emergency procedures.

Skills

Customer service

Interpersonal skills

Attention to detail

Verbal communication

Written communication

Calm under pressure

Education

Florida Class D security license

CPR/First Aid certification

Tools

Access control systems

Gate/Intercom/Video entry systems

Job description

Description

VITAL SECURITY AND INVESTIGATIONS

We are seeking a dedicated and personable Residential Access Control Officer to join our team. The ideal candidate will be responsible for managing entry to our residential community, ensuring the safety and security of residents, guests, and staff. This role requires excellent judgment, a customer-service mindset, and a strong commitment to maintaining a secure, welcoming living environment. As a Residential Access Control Officer, you will serve as the first point of contact for residents and visitors while protecting the community from unauthorized access.

Vital Security is currently seeking to employ exceptional candidates to fill this role for shift Saturday & Sunday 6am - 2pm, Monday - Wednesday 2pm - 10pm.

Available Benefits

• Medical
• Dental
• Vision
• Vacation
• Aflac Benefits
• Referral Bonuses
• Advancement Opportunities
• $300 Sign on bonus after 90 days of employment with performance conditions.

Responsibilities

• Monitor and control resident, guest, and vendor access at building or community entry points.
• Verify visitor identities, confirm resident authorization, and maintain accurate visitor and vendor logs.
• Issue, track, and deactivate resident key fobs, access cards, and parking passes in accordance with property policies.
• Operate gate, intercom, and access control systems, including card readers, keypads, and video entry systems.
• Greet residents and guests in a courteous, professional manner, providing a welcoming first impression of the community.
• Respond promptly to access alarms, gate malfunctions, or unauthorized entry attempts.
• Coordinate deliveries, service providers, and contractor access in line with resident preferences and property guidelines.
• Enforce community rules regarding guest access, parking, and common area use.
• Document incidents, access violations, and unusual activity, preparing reports for property management review.
• Collaborate with property management and maintenance teams to resolve access-related issues.
• Participate in training on access control systems, emergency procedures, and resident service standards.

Qualifications or Requirements

• Valid Florida Class D security license in good standing.
• Reliable transportation to and from work site.
• Experience with residential access control or visitor management systems preferred.
• Familiarity with gate, intercom, or video entry systems is an asset.
• Strong customer service and interpersonal skills, with a friendly and professional demeanor.
• Excellent attention to detail and sound judgment in verifying access authorization.
• Ability to remain calm and professional in high-pressure or sensitive situations.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality regarding resident information and access records.
• CPR and First Aid certification is a plus.